Florida Baby Food Center - WIC Store — Local services in Lauderdale Lakes

My first time visiting this place was terrible and resists, as a black woman I entered this store and of course I noticed the staff is Spanish, I needed baby food and 7 cans of Enfamil genteles milk (purple can) she did NOT speak, nor did she look in my face, she only asks for my WIC card, then then mentioned I can only get 4 cans because Is 4 cans per customer, yet when I look at the next customer she was Spanish and they gave her total of 7 cans of toddler milk, and lets make this clear she had 3 kids older than 2 years old and my son is 10 months old, her kids should be eating regular food. So I ask the lady why are you giving her 7 cans when is 4 cans per customer she further explains to me the lady has more kids than I do, yet I never told this lady I had kids nor his age, am simply here picking up milk, they don't even ask for I.D she take the WIC card and move on, I than told her " I understand you are taken care of your peoples, but Be mindful all kids matter, it doesn't matter age, all kids should have milk" This lady goes on to tell me I have to come back for the rest of my milk. I WILL NEVER GO BACK TO THIS LOCATION AS LONG AS I WALK THIS EARTH. Those Spanish folks are RUDE, DISRESPECTFUL, and have NO MANNERS. ( I HAVE NO PROBLEM WITH SPANISH FOLKS, BUT THEY only take care of they peoples) ALL KIDS MATTER. I wish I can can ZERO STARS( I will rather take my chances at another store and find milk before I give them...

System was down on Friday afternoon, One lady was on the phone and the other two sitting down behind the counter. One of the lady that was sitting down stood up as if they were about to attend me but the lady on the phone told me at that moment that the system was down.

I asked if they’re open on Saturday, the lady on the phone didn’t answer me but the lady who stood up told me yes and gave me the time.

I have a feeling the system wasn’t down. Since the lady who stood up seemed she wanted to help me. So I have my suspicion on the lady on her cell phone running this thing and not wanting to do actual work.

I get this feeling because I read the reviews on here first. This was my second time going, the first time I didn’t have no issues. But that Friday I did, and today Wednesday I went since I didn’t go that Saturday and guess what, system is down again. I guess in the afternoon is their break time and I should try in the mornings? I don’t know, but since this place has a bad rating I’m assuming things will be like this.

Being a first time parent is hard enough and then you have to deal with this kind of stuff.

I wish someone else could manage this place and replace all the staff. This is getting ridiculous and I only been there...

Woman at the front desk made it difficult for me to tranfer my WIC case from Dade to Broward County. As a WIC representative dealing with the public I would expect her customer service ettiquete to be much more than what it was. She not only needed to speak with her supervisor when she clearly became flustered when I challenged her on why I needed to go back to my Miami she became irate and sent me to see her supervisor. Supervisor proceeded to question me on why I wanted a transfer between counties. All she could say is that they were looking for my best interest because transferring my case so many times can flag me. I didn't bother to ask what that meant. End result supervisor transferred my case. I shouldn't have to insist and subject myself to persistently requesting that my case be transferred. I know that any state government agency can not deny my request for assistance if I step into their office. Always read the final print. The next part that got me was I remained well mannered. Proceeded to say please and thank you after the woman at the front desk checked me in in which she could not reciprocate the same. Disgusted at this womans poor demeanor. I can not see myself returning here....