GNC — Local services in Lehi

I went to return a protein powder I didn’t like, only used it once. Troy was working, and his attitude was honestly frustrating. Right when I mentioned the return, he got super annoyed and said he “didn’t know how to do an exchange.” Told me to go to the Orem or Saratoga store instead, with this rude, passive-aggressive vibe.

Clearly, he just didn’t want to deal with it. His solution was for me to drive 30-40 minutes round trip to another store. Then he went on about how this location doesn’t have enough options and the other stores are better, like that’s my problem.

I’m not driving across town for a simple return he should’ve handled in a minute. This is just unprofessional and ridiculous.

After ignoring all his remarks I grabbed the protein I wanted, and the process took no more than a minute to make the exchange. I never write reviews but this was bad enough...

Great products, but I had some questions about what the employee would recommend for my needs, and she said she didn’t use any of the products so she didn’t know. I was really hoping for some help and guidance, hence going to the store instead of online shopping through Amazon, and got no help or guidance. In fact when I explained I can’t have dairy, she still pointed me towards whey-based products just claiming that most people buy those. She was perfectly nice, but I would have just gone through Amazon if I had known the employee would not...

Checked to make sure they had a supplement in stock for my vacation. Website clearly stated there were 3 left in stock. I purchased for pickup and they cancelled my order as I was on my way to pick up my already paid for order due to it being “sold out”. Super...