Normally service is not an issue, but today I waited nearly five minutes before a staff member returned to the register to check me out. She apologized profusely for it and thought her colleague had been taking care of me. I was embarrassed for her, as it was very clear that colleague was focused on things other than the customers in the store. Even another customer looked at me and said "you've been waiting for some time now haven't you?" I will shop here again, but I hope the staff member who was not paying attention today does better...
Read moreStore is VERY tight. Loads of OLD product. Employees need training in customer interaction..only 1 of them have social skills at all. (The rest are not welcoming at all) And unless you are sick, take off the mask and gloves, it makes your customers feel uncomfortable. Definitely needs improvement. And for the love of all thats holy, TAKE THE BAGS OF MERCHANDISE OFF YOUR FLOOR!!! The lawsuit you will get when someone trips iver all of the bags will not be pretty. If I had another hallmark, close, to...
Read moreMy favorite Hallmark store to shop at in the Altoona area. Staff is always helpful and friendly. The largest selection of Hallmark cards, ornaments and gifts around. Also a nice selection of other gifts, seasonal items and accessories for men and women. Well organized store. Highly recommended. Plenty of parking and located close to I-99 and...
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