A small shop in a large outdoor mall, "It's So Fluffy" pet bakery is a locally owned business built on love for animals. Neatly organized and well-kept, the store has a wide offering of baked treats for dogs and cats, and the owner is always willing to talk about the different ingredients that are used in each. There are plenty of accessories from pet strollers to pet costumes, food and water dishes, picture frames and much more. The owners participate in numerous pet-friendly, charitable events around the village and really care deeply about animal rescue. A local company doing good, I enjoy supporting them with...
   Read moreThey opened a new big store on the 1st floor at the yorktown center mall it doesn't seem to be pet friendly at all.The person at front desk was so cold and he even said something when my doga were trying to sniff around, not a pet friendly person at all.Why open a pet store and have such a person sitting there. He dint even greet us or had courtesy to pet my dogs or ask if I looking for anything specific. There are much better pet stores around the area and I would suggest to not visit this store at all. Very bad service and unfriendly non pet loving people. Not even worth one star for such...
   Read moreWent into it's so fluffy. It was one of the worst experiences ever. I went in there about 1:30 on the 20th of September there was a gentleman behind the counter that didn't leave it acknowledged that I was there with my dog and did not even seem like he wanted to get off his cell phone and I feel very uncomfortable I felt like I was that welcomed in the store and I called the Aurora store and talk to she doesn't not care about the customers or service Please don't go...
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