Burton Luxury Apartments — Local services in Los Angeles

ROACHES!!! 🪳🪳🪳🪳

If I could give this place zero stars, I absolutely would.

This has been the most despicable, unprofessional, and dangerous apartment experience I’ve ever had in my life.

Management at Burton Way Luxury Apartments gave a key to my unit to my stalker — yes, you read that right. My stalker created a fake email pretending to be me, told the office that a “friend” would be picking up a key, and they actually handed it over to him. This was after I had already given the management team written and verbal instructions not to respond to anyone using that email or any other number but mine. As a result, my home was broken into, thousands of dollars worth of belongings were stolen, and I was left feeling completely unsafe in my own apartment.

On top of that, the building is infested with roaches. They’re all over the property and eventually made their way into my unit. I complained about this repeatedly. Every time, management said they had “treated it,” but nothing ever changed. The problem clearly runs deep in this building, and they simply refuse to take it seriously.

And if all that wasn’t enough, after everything I’d already been through, a new employee started working for the management company and — unbelievably — called my stalker directly, thinking it was me. This is after months of me explaining the severity of my situation and begging management not to make that exact mistake. It’s beyond careless — it’s dangerous.

For the amount of money they charge to live here, tenants deserve safety, professionalism, and basic human respect. Instead, what you’ll get is a roach-infested building run by people who clearly don’t care about their residents or their safety.

There are plenty of great places on Burton Way, even older buildings that are managed far better than this so-called “luxury” complex. Do yourself a favor and stay far away. Unless you want to deal with stalkers, roaches, and management that puts you at risk — this is not the place for you.

This building is a complete disgrace, and the word luxury should be removed from its...

This is genuinely the best apartment I’ve ever lived in. The management team is very responsive and helpful. Anytime there is maintenance in the building, the management team does a great job communicating when/if it may affect residents. When I’ve needed a repair in my apartment, the maintenance team has been available to make fixes very quickly (same or next day, typically). The facilities in the building are lovely and always kept very clean. Sound in the building is minimal - I can hear the unit above me, but other than that - it feels very private. The management team truly go above and beyond to make this beautiful building feel like home. I would highly recommend Burton...

John from the leasing office was of phenomenal help. I was looking for a new place in the area and everything was just average. I stopped by 8665 Burton way, within an appointment and John was kind to accommodate me and show me a few available units. He was very transparent and helpful. He immediately went out of his way and toured me the same day. I really liked the building. It’s very clean and secure. I liked the stunning view from the unit I was shown. This place is a rare gem. Hopefully my application will work out. If you go there ask for John, this young man is beyond helpful and patient. I had many questions and I left with have responses to all of it....