Mejuri — Local services in Los Angeles

I went to Mejuri for the first time after being a longtime fan, but I was sadly disappointed with my experience. Beyond the security guard, no other employee of the store greeted me. I cruised around the store for maybe a solid 25 minutes before someone even offered me assistance or to inform me of the try-on procedures in the store. Despite my interest in purchasing the diamond cluster ring, no one actually bothered to assist me despite me verbally expressing my desire to purchase the ring. Everyone continued to ignore me and to help other guests. It wasn't until about 5 minutes prior to my exit that one associate offered me assistance.

It left a bit of a bad taste in my mouth for the brand. While my experience does not reflect the brand as a whole, it did tarnish my perception of it. Additionally, I hadn't shopped at Mejuri since before the pandemic. So, it was exciting to see the pieces I was interested in in-person for the first time. But upon my visit, I came to find that much of Mejuri's designs have changed. The rings appear even thinner and more fragile and delicate than when I first started shopping from the band. Dimond, pearl, and gemstone accents are miniscule on the rings. They are significantly smaller than when I first started buying from the brand.

I understand they may have altered the designs to keep the prices affordable during a time where gold is at an all-time high, but they seem to have compromised quality for price. However, I'm not so sure how affordable Mejuri is to the average consumer anymore. Along with my interest in the ring, I was also interested in some diamond hoop earrings from the brand and while I was browsing online at other vendors, I found nearly the same hoop earrings available at almost half the price at Zales.

Overall, it seems times have changed for Mejuri and I'm not sure if I will continue to shop there. For others, I would recommend exploring other options before purchasing at Mejuri. You get what you pay for, but sometimes it's better to make an investment in a longer...

If you're going to buy from Mejuri, this is the only store to shop at. Every stylist who's ever helped me is so sweet and helpful without being sales-y.

Also, it’s on Melrose so it feels like a cozy boutique. I can’t stand the ones at malls — they don’t feel personal at all. They feel very cold and the stylists aren’t as friendly or professional. You get a lot of attitude there… 👀 But the Melrose Mejuri is an experience like you’re a part of a friendly (yet private!) club even if you’re just stopping in to browse.

In terms of quality, I have 14k pieces I purchased a few years ago that I wear daily and they're still in great condition. Admittedly, I've gone to other reasonably priced jewelry stores in DTLA and OC in search of gold rings and bracelets but their styles just don't match what I like about Mejuri's.

My most recent visit was last weekend. Lexi and Payton deserve a raise for helping me last weekend — they were SO supportive and nice!

UPDATE 4/20 - I've gone back twice in the past month (once for a special event 10 days ago, then yesterday to pick up an order). Rachel and Lexi are just THE BEST. Both times they remembered so many details about my style preferences and tastes, and they gave me so much attention helping me shop with zero pressure or judgment. Definitely let them style your stacks because they live and breathe their merchandise and their expertise shows! Lexi will soon be working at the Americana and Rachel in Topanga so seek them out if you are browsing at one of those...

On May 14, I got piercing in Melrose location. The next day hell started. My ear doubled in size and was swollen, behind the ear was bruising and lymph nodes are inflamed! it was so painful that I could neither touch nor sleep from the pain. I thought it’s fine, it’s healing process, so 4 days on painkillers. But I couldn’t stand this pain anymore and returned to the store, took off the earring, the master said that she doesn’t know what’s going on. My ear was festering and that same day I went to the emergency room. There I was told that there was a terrible infection and I have to get really painful, emergency antibiotic shot I was also prescribed a course of antibiotics and I missed work because of all this. Terrible experience, 10 days of pain, antibiotics and doctors. And it’s still not done. Still trying to figure out with lymph nodes and pain leftovers. UPD I contact Mejuri as they asked me under this review just to be told that all possible infections, Hepatitis and I guess HIV I could get during the procedure it’s only my problem and basically they don’t care. So be careful, if something going wrong with your piercing, only you gonna face it as well as you...