Sanrio Japanese Village — Local services in Los Angeles

One of my biggest pet peeves is that for it being in the heart of little Tokyo you would expect it to make its self more grand/exciting then the other Sanrio shops. IMO Arcadia Sanrio is better designed and it’s in a mall?

Most plush (even small) that they carry are 20+ they don’t have many low price items. They also do not accept cash which is a big red classist flag to me

THEY CLOSE AT 7 not 8

After reading comments it also seems they are not consistent with their times. If it’s night time, I would call ahead of time to make sure they’re still open.

Been coming to this one for quite a few years and as much as I love Sanrio the customer service is just strange now. They follow to make sure you don’t steel but when you need help they kind just stare at you and walk away to avoid helping. Not much of my boy keroppi anymore sadly :( some items are over priced and can get cheaper online. I will still come here but it’s not a joyful as before.

One of the small issue I also have is majority of the times I purchased, the bags has been a plain brown bag. Like brown paper bag I use for like school lunch. Which is wild to me since this should have branded bag as many other shops do. Not even a stamp or sticker? It makes me sad that such a well loved brand in Lil...

My girlfriend and I went to buy a hello kitty gift, we r not big fans of the kitty so this was our first time coming here. We waited about 15 minutes in line plus 4 minutes after the open time .Despite people were in line waiting for the shop to open they didn't open at 11 am sharp. They only take cards. The place is small but nice, clean and organized. I asked a worker for a specific item and she was very kind, she even went to the place where the stuff I asked her for was. One of big disappointments was the bag the shop uses to put the merchandise,. Is just a clear plastic bag so simple, I spend nearly 70 bucks and all I get is a clear plastic bag, and the place is not cheap by the way. I bet most people spend 20 dollars minimum, At least I was expecting a nicer bag, with a hello kitty small face or even the name of the shop, even 99 cents store had the 99 printed on the bags. My other disappointment was that they don't validate the parking ticket. Thats the least the shop should provide. Costumers don't spend 3 to 5 dollars I guess, good...

Came on a Friday morning (09/09/22) and went in a little after they opened. There was no line, so I believe the best time to come is weekday mornings and maybe a bit before they open. They have a mask policy as of September 2022, so I recommend to bring one just in case.

The store was clean and organized. There were not as many items as I expected but the store is small, so might have been the stock limit for the store. The staff were really kind, friendly, and attentive to questions I had.

This isn't a discount store so don't expect any unless the items are on sale

It was a nice visit. I enjoyed it. The online prices for the items seem the same, except here you wouldn't have to pay...