Very disappointed and let down.
I moved over from Maintain x (which is their competitive) based on a assurance that they would match what i was getting there (in terms of basic functionality)
Unfortunately while they offer many additional features (which was the appeal for me) I found them to be riddled with bugs leaving many of them useless and often counter productive.
After nearly 5 months on their platform, paying for many more seats then I was using (and assured by their team I would be refunded) it came clear that they were not able to provide the promised functionality and fix the bugs, giving me no choice but to revert back to my previous platform.
They then went back on their word to refund me for the many months with the inactive seats and unresponsive platform riddled with issues.
I am very Happy with the Maintain X and having now tired and tested both platforms thoroughly( MX for 3 years now) I can strongly suggest you don't waste your time...
Read moreUpkeep is the optimal CMMS for any company looking for ease of implementation, operation and scalability. Through strong connections with industry experts and employing a strong technical team, Upkeep has created the premier CMMS and EAM. The support from their customer success team is second to none, they will be your partner through all phases of your maintenance journey.
The last thing... Upkeep believes in community and the elevation of maintenance and...
Read moreCurrently in the process of working with UpKeep. I would like to give a big thanks to Benjamin Farrel as well as Amna Hussain for their outstanding kindness and professionalism. I definitely recommend UpKeep to those who understand the...
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