francesca's — Local services in Louisville

The women that work in this store are not cut out for customer service!!!! Especially on the day May 22nd!!! The fact that my daughters where there to get a graduation dress and had a baby with them and he got upset was so offense to these ladies…. They asked my daughters if they were almost finished because they needed to leave?! That’s absolutely ridiculous! Circumstances alter cases ladies!!! My daughters were about to spend quite a bit of money! You lost our business for good! Get over yourself!!! Be better! kindness and Grace is the answer!!! You could’ve helped them along the way since you got...

I bought a skirt from this store about 6 weeks ago, and when I went to wear it I noticed it had black marks on the back. I did not have the receipt as I had every intention of keeping it. The tags were still on the garment and had never been worn and they wouldn’t even give an in store credit. The customer service at this...

A wonderful eclectic store. You will find all types of unique items reasonably priced. What fun to stop in and tour their latest inventory. My niece is the one that introduced me to this little store and I have enjoyed stopping by ever since. Definitely worth...