I’ve been to this Hallmark several times over the last few weeks so I’ve given them several chances. Every time I have went into the store the workers have been clustered by the registers engaging in gossip based on the overheard conversations and do not engage the customers.
I also purchased an order online and had it shipped to the store. It was delivered to the store, no one ever called me for pickup. When I stopped by to see if my order was ready, over a week after it had been delivered, the excuse for not calling was my number was rubbed off of the box. I’m sure they have a digital record of my order and phone number.
Good try to save yourself from not doing your job but I believe it was laziness and inattentiveness that has caused me to never return my business to this Hallmark. I will from now on use another one in the...
Read more12 years ago I stopped shopping at Hallmark due to a previously reviewed situation. I needed to buy a card so I stopped by this store because I already did shopping at Walmart and forgot to get a card. Immediately we were welcomed and offered assistance. Looked around and chatted with one of the managers (Tricia I believe). I did not share my previous experience but she was very nice and offered to assist if I needed something. After looking I told her I was ready to check out and she came over. Continued friendly conversation and felt like I’ve know her a while and we were old friends. I was so impressed by her that I knew I wanted to share my experience here. I will visit this store next time we visit...
Read moreThe store has lots of nice stuff for sale and the card selection is large. I was able to find the card category I was looking for easily. They have a really good selection of Christmas ornaments right now. I even found that there are some "The Office" themed ornaments available too!
The only downside to the store is that I have to get on Wards Road to get to the store. That's a personal thing. I don't like the traffic on Wards Road, but to others it's going to be no big deal.
This is my favorite place to get cards for birthdays, anniversaries, weddings, birthdays, etc. Highly...
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