United States Postal Service — Local services in Lyons

2025 UPDATE: still the WORST USPS EVER!! Reality, it Deserves a ZERO star. Pics r evidence of their carelessness. Wish the govt would hire non-rejects. Multiple packages I sent or waiting to be received are LOST and MISSING!!! MULTIPLE!!! This is a regular occurrence at this place! Also, Fathers Day card was received OVER two weeks past mailing date! All mail has been domestic shipping, so there’s no excuse as to why these simple tasks, that are part of the job, are rarely ever completed efficiently. Another example of such a poor quality establishment: when I moved to Lyons in November 2020, I had to sign up for a PO Box mailing address. This is a free box for residence. When I originally came in to this store, I was instructed to purchase a PO Box, even with my proof of housing lease in hand. When I got home, my neighbors and friends all informed me that this is FREE! So I went back to store the next day to receive a refund and the clerk stated, “This should have never happened.” Funny, because it was the exact same clerk that gave me all the wrong information at the first encounter a day prior! A refund in the form of cashiers checks were issued, instead of a simple credit card refund. They close at 11:30 on Saturdays. All other PO are typically closed at 2 pm. Super convenient for the working citizens of this town! Thanks! Why is it so difficult for them to have the cart parked under the sign that states to place prepaid packages there during closing hours? This is also a regular occurrence. Is it that complicated to have TWO CARTS?!?! One to take back to the room to unload and an empty one to replace it when said cart is being worked with. What a joke this usps location is and it’s a shame this is a reflection of incompetent, dishonest, and plain stupid federal employees and establishment. Sarcastic tone, “Great job, Lyons USPS, for not doing anything right in a job that you should have been trained to do properly.”

UPDATE: 9/25/22: As the picture provides proof, my package has been sitting in the Lyons office for over TWO WEEKS!!! I had my change of address completed (in person @ Lyons) the day before I moved, on Sept 1st. Why won’t the employees actually do their job, just look at my package just sitting there, and have not forwarded my mail for over two weeks??? I wonder how much is just sitting there doing nothing? It is not that hard to see a PO Box change of address and redirect anyone’s mail once they move. It’s their JOB. Lazy Lyons proving once again they are utterly incompetent. I only received one piece of mail since moving, and it’s going into week four now.

Word of Advice: get a PoBox anywhere but this Town!! Go to Hygiene or ACE in Longmont. Wonderful staff, friendly, and never had any of my mail lost, destroyed, or unaccounted for. Seriously, I wouldn’t even consider Lyons USPS. Read all these reviews, there is a pattern of complete ineffective employees & incompetent job...

Update: the postmaster called me and apologized about my experience. Between her and the other employees they worked hard to correct things and I've had zero issues since. As humans we will make mistakes, but what matters is how they accept responsibility and take feedback as a learning experience. And they sure did! Thank you!!!

I cannot believe how atrocious this post office is. Never had issues until recently. They used to leave packages on our porch but refuse to now and when we go to pick them up from them which is wildly inconvenient for us they have no idea where the package is or what happened to it. They shove packages into our mailbox and destroy them. I used to be a big supporter of USPS but the Lyons post office provides the worst experience and I am at a loss for what to do going forward with...

Worst customer service ever. Worst post office experience. The two women working there were clearly on a power trip. They were rude and short. We tried to mail our passport renewals and were told we would have to wait to talk to Marisa who does passports- it was just a priority package! They yelled at people getting passports several times to get out of line even though it was unclear where we were supposed to be. Just rude. The other family waiting for passports asked if their 4 year old could use the bathroom because she was about to have an accident- they were told no they could go elsewhere very rudely before finally acquiescing....