O'Reilly Auto Parts — Local services in Lytle

I went to O'REILLY'S today to pick up a licence plate mount. When I came in I saw only two customers. It was very surprising because the parking lot was pretty full. One customer was being cashed out with their purchase and the other customer was being helped to find an item. However I saw three employees. Both customers for being helped by an employee. I continued on and went to go and find my item when I came back the one customer that was purchasing his item was gone and to the employees were gone. I only saw the one customer that was being helped to find an item bye an employee. I took my items and I went over to the cash register where I had seen the other customer being cashed out. Nobody ever said anything to me. At one point employee I saw went to the back and it came back with the lady the one that was helping the cash out the other customer before. I thought maybe he was getting her to help me but apparently I was mistaken because he needed help. She did help him and then after she finished helping him she never came over to me. I waited for a long while. I was wondering if they were even going to acknowledge me. I got my answer they never did. I stood there for what seemed like a good 10 minutes before I decided to just go ahead and leave. Nobody felt that I was important enough to acknowledge and nobody felt I was important enough to cash out. So I left my items there at the register walked out got in my car drove down the street a few buildings down and went and purchased my item at autozone. AutoZone was full parking lot and inside. The lady at AutoZone apologize that I had gotten such bad service at O'Reilly's. I don't usually go to O'Reilly's...

My children my wife and me went here around 5:30 pm Sunday may 11th 2020 an employees by the name of Veronica and Dantae do not like handicapped children being in the store and they tried kicking us out because my children were to happy and ran to the next isle of the store was not all that busy and my children were not bothering any other customers mind you we had been telling our children to calm down they get way over excited. With most stores closed they were even more happy to be out of the house. But Veronica decided to address my children with me and my wife standing in font of her. i informed her not to do so if she had a problem she needed to address a parent not the child. Veronica and Dantae both did not care that my children are handicapped Veronica rolled her eyes and kept going back and forth with me and my husband. I dont understand what the big deal was ive seen children run in a store and you smile and probably hear the parent telling them something. Its hard enough on a parent at a store theres little room for people like Dantae and Veronica who dont know how to function in the real world they both need to understand their not the only ones in this world and overly happy children in the store isnt a big deal. By the way there is no running sign posted just saying they really needed to chill out. Need less to say we wont be shopping at oreillys ever again since its not...

Veronica was very helpful n as all my experiences w any of the orielys auto parts stores their. Understanding very friendly personalities n go out of their way to assist me w all my needs ...they also stand by their warrantys unlike auto zone who denies selling u something or act their ignorance that the stock # dont match ..i was so happy to see orielys come to lytle n devine it saves me gas now haveing to go to sa but it was worth every dime not to have to deal w auto zones stupidity .......oreilys beats their prices n qaulity...