Rocky Mountain Chocolate Factory — Local services in Mansfield

They don't have a full variety of items fr Rocky Mountian Chocolate factory being that it is a Cold Stone Creamery. They messed up my order I didn't realize until I was home 20 miles away. I called them back they said the next ti.e you are in we will remake your whole order. I was like cool. I came back about 5 days later they refused to make the whole order again. They chose to make only the part they messed up only. William was cool but Bryan was not very nice. I am sending this not because I wanted something extra but because they didn't keep their word. So I am here they they gave me one of the two things they messed up originally. And they don't have enough ingredients to make the second item I didn't get. So they said so we can give you the other items on the order instead.🤨 One of the employees just quit because of this issue. The boss wanted her to give me peeps instead of jumbo...

The service was great and staff very friendly. My only complaint Is the wax paper they put the caramel apples in tends to take all the caramel off the apple and leaving you with only about 60 percent of the caramel. They need to go back to using the plastic containers or wrap the bottom of the apple in plastic instead of that horrible wax paper that does not serve its purpose. At over 8.00 an apple, at the very least, we should be able to enjoy every spec of...

I traveled an hour to get to this location. I called in advance to see if the had what I wanted in stock. I get there in little over an hour and they told me they didn't have any in stock. I told them I just called yall to make sure and you said you had a few in stock. So I wasted my time and gas and went home empty handed. Looks like I won't ever...