Hi, I recently had my old work truck break down in McMinnville and so I crippled it over to O'Reillys on Oregon W 99 . There was two men working that day, Justin and Patrick. Justin came out and looked at the engine and come to find out the drain plug blew out and all the anti freeze was gone. Time for a tow from my roadside assistance right? This happened around 4 pm. Justin asked us (my 11yr old grandson was with me) to come inside and wait as it was a hot day that day. He brought us chairs and him and Patrick were very nice and understanding. For whatever reasons, the insurance could not find a tow driver. Finally when the shop was closing @9pm I received a call from the tow driver who was on his way from Washington! We didnt make it home till after 11pm. If it hadnt been for the kindness of Justin and Patrick I dont know how we would have made it honestly. I especially want to commend Justin for his concern. He went above and beyond. Whoever does the hiring did a great job putting them on the O'Reillys crew. Thank...
Read moreI came in trying to order new headlight bulbs for my aftermarket headlights. Patrick spent the better half of an hour trying to put back the clip that held the old headlight bulb in. It was NOT easy. I can't thank him enough. He was extremely helpful and worked his butt off making sure everything was put back properly. In the end he was able to identify the bulb I needed and I purchased it. Every once in a while you happen upon a hard worker who makes sure things are done right and Patrick really set the bar. I will absolutely make sure McMinnville Oreily's is the place I recommend to every one I know and the only place I take my business when it comes to car parts. Thank you so very...
Read moreI needed to replace the headlight bulbs in my car, and was going to try to do it myself. When buying the bulbs, the manager Ian, who was very polite and smiling and helpful, told me that he would be happy to do it for me. What a generous offer of help! He was willing to do this for me even though it was raining and there were 4 bulbs to be replace. He never complained and besides being happy to do this, wanted me to stay in the car where it was dry. Ian is my hero. It is so nice to experience such excellent customer service with a genuine interest in helping me out. Thanks Ian!! I will be back for sure! p.s. and thanks for the rebate coupon for an additional $15...
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