I am writing to express my support for Hyeso Kim, whom I have had the pleasure of interacting with on numerous occasions. Throughout my experiences, Hyeso has consistently provided exceptional customer service, always approaching every interaction with kindness, warmth, and professionalism.
Hyeso’s cheerful demeanor and genuine attentiveness have made a lasting impression on me. She goes above and beyond to ensure that customers feel valued and respected, creating an inviting and positive atmosphere. I have never once witnessed any behavior from Hyeso that would suggest anything other than the highest level of integrity and respect for all individuals.
It has come to my attention that there has been an allegation against Hyeso regarding the use of a racial slur. I was deeply surprised to hear this, as it is entirely inconsistent with the person I know. Based on my direct experiences, I can confidently say that Hyeso has always treated me and those around me with the utmost courtesy and professionalism.
I sincerely hope that Hyeso’s long-standing record of excellent service and kindness is given the consideration she...
Read moreThis is a new store, new means clean, fresh and welcoming. At least that my expectations. I've worked in a nice health food store/market, so my standards are high. The parking lot was clean and attended by a very hot, and tired young lady. The store was clean, well stocked, well lighted and I enjoyed seeing new items I haven't tried before. But the organic produce was really disappointing. They seemed to have some very nice plums and nectarines from FamilyTree Farms, but they aren't organic and looked like they could be GMO, since it doesn't specify... I personally only buy organic, that's why I was so excited to come shop here, I used to go to Hemet to shop Sprouts. Their organic berries were really bad! The strawberries are terrible looking and small. Most all of the raspberries and even some of the blackberries, were quite moldy. Anyone who buys organic berries is used to seeing mold, but this was bad. I spent several minutes looking through it all, but I couldn't even find one box worth buying. I ended up having to go to Stater Bros. to shop for my produce after all, at least they didn't...
Read moreBy far the rudest evening staff I have ever seen at any market. For crying out loud how hard is it to have a register open when there are 4+ employees just standing around chatting amongst themselves. When I first arrived there were maybe 5 employees just standing near the front registers, not a single one of them greeted me.. which is fine I could care less but the fact that all of them glared at me as if I had just walked in uninvited was beyond me. Doesn't matter, shopped around had some items to buy and there was no register open to even checkout, at this point now 4 young employees stood around giggling and chatting as if that was they're sole job instead of cashiers was to just stand around and talk. Put my items down, didn't even get to buy anything. Would an ounce of customer service hurt these employees? Wasn't asking to be treated like royalty just as a decent human trying to buy...
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