An interesting place full of disappointment. This restaurant is new in our area and our neighbors too us all about it. We sat down inside and checked out the menu, rather extensive with some sushi, some ramen, and some kids selections. The inside is a bit dark but they have two great TVs running food videos which makes you hungry! My wife ordered the beef bento box and I ordered the chicken katsu curry. The wait for the food took quite a while and the server disappeared so much so we couldn’t find her to get water refills. When the food finally came we had to wait for the current and they put the salad on the chicken katsu plate not separately, which was a bit odd. About ten minutes later they finally brought the curry sauce, which was odd since I’ve eaten chicken katsu curry for years and it always is a part of the dish together. The curry they brought out was not hot, and it was watery like soup; I’ve never seen curry like that before. It was not flavorful and was a joke of curry, the chicken katsu was also tough on the outside skin, I think it was over cooked. The bento box was fine but not dipping sauce for the egg roll was odd. It then took ages for someone to be flagged down to bring our bill. I wouldn’t recommend coming here overall. They seem short staffed, the food especially the chicken katsu curry was awful (never eat watery curry!), and the service overall was subpar. Although it’s always nice to have new places open in the area this is one...
Read moreI would love to tell you more about the great food and great service, but it was extremely disorganized. We went yesterday, which was within their first week of opening, we believe.
We waited for over 1 hour and 30 minutes and barely received the kids' ramen.
The servers were nice and friendly but felt so bad for them. Did not see an official manager/owner. It is frustrating to have 5 different servers come up to you and ask 5 different times if you have been helped. There was plenty of help, but again, way too disorganized.
At least 4 different tables received their food before we did. To go orders were waiting for over an hour and it was a manageable busy. Not crazy.
Only had two Sapporo beers and a to go kid's ramen after the long wait. We left them a $10 tip and a genuine good luck.
We will be back and hope to enjoy the food and better environment. We want to see business flourish here in our local city. We need it and we want it.
In a nutshell, get your...
Read moreI came in for take out ordered a spicy beef bento box was told it would be 15min. The severs checked my order status multiple times when they saw me waiting over the 15min. When the manager noticed me still there after 30min he finally told cooks to do my order. The serves apologized to me and I told them it wasn’t on them I saw them repeatedly checking for my order and they kept getting ignored and what seemed like rude responses from the cooks. Manager never came over to address or apologize. The serves offered a drink and ice cream comped for the wait, which is a ridiculous solution to waiting nearly an hour for a 15min order. I was trying my best to not be rude but this was ridiculous and frankly ASS service especially from management who at minimum should have addressed me rather than point at me multiple type questioning the servers for my order and should have pushed my order when he first noticed me waiting over 30mins. especially for a...
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