Ace Hardware — Local services in Mesquite

This is a nice sized Ace, but very overpriced. The employees are friendly, but I found that when I asked for the simplest/least expensive item I was guided to something more expensive and then told that "Although this is cheap, it's not very good." When I looked on my own I found less expensive items and wondered why they hadn't shown me those. Beware the low cost tool options. I bought a set of paint brushes only to have every one break. I was painting a small bathroom door, not fighting the forces of darkness, but they all snapped. It makes me leery of their other low cost tools. On the plus side, everyone who works in the key department is awesome and they have the best key selection I've found so far. For everything else, there are better places in town to get...

I'll keep it short. The store itself is nice. the selection is fine. Prices are higher, but its a small town. The real problem here is (SOME) of the staff. Unfriendly, clearly following you around the store/side eyeing. Asking you if you need help every 45 seconds. I did not feel welcomed or nor did i feel the need to spend money here. I live in Mesquite and own a house and cars, i dont look dirty or disheveled. Ive spent hundreds of dollars here. I am early in my early 30s, veteran, and white. My suggestion for this store is to take a good long look at customer service again. or Homedepot.com will...

Showed up to purchase 2light bulbs…. Upon entry we were told they were closing in 2 minutes. Great, we’ll get our bulbs and leave we thought. NOPE the employee said “we can’t help you cause we’re closing” then when we confronted them about the time….. not only would they keep a good customer but 5 more employees standing around came over to help us out the door. We will NEVER shop here again and tell all our friends to never go there. Shame to loose hundreds in sales over the year or thousands…. Because they couldn’t take 2 minutes to help a customer even while open!!! Horrible Horrible...