Sandisk — Local services in Milpitas

Absolutely horrible customer service. I bought a Sandisk Pro Blade 2 TB drive and it broke within 10 days. I sent it in to Sandisk to get a quick replacement and it took 20 days for them to send me the wrong product which was addressed to an entirely different customer in New york. So I call in to try to fix the situation and weeks later they still havent sent me the correct product or even tried to fix this situation. I had to go out of my way to ride one hour by bike to ship back the SDD which they incorrectly sent me, and then they did nothing to fix the problem. I have called them everyday for 14 days and they have lied repeatedly on the phone about fixing this problem. I've spent over 8 hours on the phone, unpaid time, trying to get them to send me the drive that I legally own and they are obligated by warranty to replace, back to me. At this point it seems they are running a fraudulent operation stealing customer's products. They are the ones that made a mistake in sending me another customers product with my shipping label. And it is their responsibility to fix their mistake as quickly as possible, but they are repeatedly lied on the phone and they have done nothing to fix this situation after over 1 month from sending in my broken and corrupt problade drive in to get a replacement. I'm not even talking about how upset I was to purchase a PRO drive and to lose all my video work from 10 days of shooting. This experience is by far the worst in my life in regards to customer service. I will never ever buy a sandisk product again and I will go out of my way to tell as many people as I can just how horrible this company is and they don't deserve to exists. What a joke of an "American" company. It's like the leadership at Sandisk could care less about...

Four of the SanDisk SSD PLUS 1TB Internal SSD drives I purchased on Amazon fail and lost all my data, stay away from this product! There is nothing that says not to use on a NAS server, we had 4 drives out of 10 fails at the same time losing all data. After contacting Sandisk today they stated that since they were used on a NAS the warranty doesn't cover failures and there will be no replacement. 3 Years warranty for what? These SanDisk SSD PLUS 1TB Internal SSD are terrible drives and support is a disaster. I ended with tons of data loss and over $400 on 3-year warranty SanDisk SSD PLUS 1TB Internal SSD drives that the Sandisk RMA department doesn't...

Item thrown on ground. I had instructions to leave at top of wheelchair ramp on table, driver threw on ground at gate, I was unable to get to item and it was taken before anyone could get here to get it for me. In wheelchairyou cantbget down there unless i crawl on ground. It was left at sidewalk gate. I will leave my review on company Google listing also. Not good at all. Camera shows driver literally toss pkg over gate...