Samantha's Mini Spa — Local services in Minneapolis

The service is ok. But I don’t like the nail professionals at all only one girl is amazing so far her name is Lin really nice, others (I’ve been) can’t even make all nails same size and shape. TODAY WAS THE WORST EXPERIENCE I’VE EVER HAD. So I asked for a super square shape and the outcome is neither square nor round shape somewhere in between, really bad . I asked her to correct some nails several times, but made even worse so I gave up and tried not to think about It. When we were done she asked me if I liked it and she was older and I wanted to be nice and said yes ( Because it was already done I couldn’t chage anything so be nicer is better choice when you see that nail professional is really bad at her job) BUT THE END WAS SO DISAPPOINTING. I gave her a card and (by the way I’ve done gel nail manicure, I’m not doing cuticles ever, so just cut, file and cleaning the sides) it was 35$ and it’s overpriced, but I knew that no problem and than she’s asking me HOW MUCH TIP I WAS GOING TO LEAVE . I said sorry what and she asked me same question and I said I wasn’t going to live any ( In my country we don’t tip so I only leave tip if I’m really, really satisfied with the service) she was still standing watching me and than I asked if it was required or not and SHE GOT REALLY ANGRY AND WENT TO CHARGE THE CARD. Omg who...

DO NOT GO HERE! I have gone to Samantha's Mini Spa many times before and had a pretty decent experience. I have gotten both dip and gel. I just went a couple weeks ago and got dip done on my nails. The technician did a horrible job, she didn't bring the dip to the edge, she didn't clean it up, there were nicks in the top of my nails, truly the worst dip I have ever gotten and I have gotten close to 50 dip manicures. I was out of town RIGHT after I got them done for 2 weeks and had no time to go back in until tonight as they close at 7 PM and I work late. I went back to see if they would give me a gift card or something to come back at a later date as I have no time to go back in the next week or so. They said they couldn't do that and my only option was to come in tomorrow (which I cannot do). They said I should of called within a few days (as I said I was OUT of town, I was supposed to call and say "Hey, I need these fixed but I can't come in for two weeks) They were extremely rude and the customer service...

I have been here twice now. The first visit was for a gel manicure and the experience and look of my nails was great! The manicure was flawless and my technician was very friendly and made me feel comfortable and relaxed. I raved about the place to friends and came back 4wks later with a friend for a mani/pedi combo. This experience was exactly opposite from my first experience. The technician (who might be an owner or manager?) was very distracted, constantly stopping what she was doing to take care of other things/people. As a result, she rushed when she was actually working with me and both my pedicure and manicure turned out sloppy. I’ve already had to redo my pedicure because she did not trim my nails short as I had asked and left a painful corner of my nail digging into my toe. I was really excited about my first experience here so I’d like to try again, maybe just requesting a different nail...