DO NOT WASTE YOUR MONEY!!!!
My husband bought my engagement ring here in July 2001, and the shank (bottom part of the band) split shortly less than 6 months later. We had it repaired (at a cost to us), and foolishly bought our wedding bands there also.
I have since had to have my engagement ring repaired at least twice, and the second time I paid to have the shank widen at the advice of the owner. I have had to have the wedding band repaired at least as many times.When I had it repaired in September 2013, the owner actually told me that wedding bands aren't meant to last forever, and that the shank was thin, so I should expect that it would break. He gave me a discount on that repair, and I only paid $40.
I brought my wedding band back again today to have it repaired, and told him that I was concerned that it was repaired less than a year ago. The owner told me that he welds with 14K gold, and if the rest of the ring is made of inferior gold, it will break. I explained that the rest of the ring was 14K gold, and that we bought it from him. He again tried to claim that rings with narrow shanks will always break, and I told him that I have rings that belonged to my grandmother and great-grandmother that were just as thin, and were worn every day and never broke. I said that I was very surprised that he did not stand behind what he sold and what he repaired.
He became confrontational, and basically told me that I should take my business elsewhere.
Again, DO NOT WASTE YOUR TIME AND MONEY!!! I have spent at least twice as much money on repairs as my husband did on the...
Read moreWe brought in a men's wedding band for resizing in December of 2022. They were quick, meticulous, and priced very reasonably. Fast forward to 2024 and another resizing and it was even better! The 40-year-old ring was sized perfectly and literally looked brand-new when we got it back the very next day.
They have a great selection of merchandise to buy as well, so whether you are shopping for something new or need a quality repair, K&M Jewelers is one of the very best you will find on the Emerald Coast.
We...
Read moreMy sister got me a bracelet with my mom's ashes in the bracelet it broke the same day sooo sad l was comeing home to Florida l have to go through Crestview so l call k m and told them what happened they said come on by so l did very nice people he look at it took it back to the room in the back fix it in 10mins told me no charge was one of the nicest thing someone has ever done for me thanks u sooo much for doing that it make my week u guys...
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