H-E-B — Local services in Missouri City

If I can rate this store ZERO STARS I would. I always come to this store but today was a very awful experience for me and my family. I have never been racial profiled before in my life. But today January 10, 2020, was the worst day ever ! I came to H-E-B to buy food to prepare a soup at home. The whole entire time while I’m in HEB, I was on the phone with my brother who is being deployed to Kuwait to fight for our country. As I proceed to checkout, a worker helped me in self checkout because the scanner was not working properly. I proceeded to walked out of H-E-B, but I stayed near the basket area, because I did not want to lose phone service. While on the phone with my brother who is being deployed as we speak, I see my father walking into H-E-B. We stop and have a conversation and then I proceed to walk with my dad while he does his shopping. Now mind you my dad is very fair skin and I am dark skin. I placed my bag and receipt at the front of the basket. While in self checkout I hand my dad his items, but again there was a problem with the scanner again so a worker came to help us. Now here is the embarrassing part, Erika the front end manager accused us of stealing. My father and I are walking out of H-E-B and a manager stood in front of us, looked at me and said Erika- “where is the meal samples?” Me- “ma’am what meal samples?” My father- “ma’am what are you talking about?” Erika- “the meal samples. Where’s the bag with the meal samples?” Me- “ma’am here’s my receipt and you can look in my bag.” I give her my receipt, she looks at it but does not even look in my bag Erika- “where’s the other girl with the bag of meal samples?” Me- “what other girl??? I came in here by myself I have no idea what you are talking about.” Erika starts to call someone on the phone and my father says “so what’s the problem here?” Erika- “we will look at the cameras” and she walks away. SHE NEVER APOLOGIZE!!!!!!! So my dad walks to his car and I walk to mine, but before getting to my car I turned back around and asked Erika what’s the store manager name and number which she refused to give me the extension. My family and I are highly upset and embarrassed. I am a behavioral therapist in this community and my father works for Methodist Hospital. We have no reason to steal. This lady Erika followed us outside and accused us of stealing in front of many other customers. This is harassment, discrimination and racial profiling.

H-E-B Sienna

8900 SH-6 S Missouri City, TX ...

My experience with HEB, I work there, but,do not make enough money to even buy groceries. I have watched everyone be promoted, to different departments, young adults making more hours than a senior as myself. I have gone to every department in the store for extra hours, or even a change to a new department, always no extra hours no availability to change my department. Managers stating to me no, . I'm praying for change of hearts, because I come to work all the time, never missing any days, promoting sales, helping customers with their needs, induring pain, to be a team player, no one never acknowledging my daily accomplishments, watching people of upper authority not even speakinging to me when arriving to work just walking in the other direction, avoiding to speak. It is really hurtful, to be in a community where no one has nothing good to say, other than where's your name tag, and many people walking around without theirs. It's sad to live and pay taxes in the community you live in and cannot receive fulltime hours. It's really sad to come to work and no one even acknowledge, your wealth to the community and company. It's sad new hires making more hours than a person that have been a year or more. I feel as though it's a temporary agency, justed needing you only as a fill in, to carry on production, as I watch everyone in group chat sharing moments and events of their daily lives. Laughing, talking, shopping after work, going together on break, working together as partners, in daytime hours, and I'm always walking to my car at nighttime hours trying to figure out how one will eat and pay one's bills, it's sad it's really really sad, knowing that it's a group decision for no one to even offer you a better position. Constantly asking for more hours, constantly leaving my number to call me if help should be needed. It's sad I have experienced many jobs, but this one really hit the heart, because I'm never getting ahead just falling further and further behind on the basic needs a life. I'm have not even been able to buy new shoes or clothing for work since I've been working, I spend 10 -12 dollars for food it's sad to watch people buying shopping carts full of food and unable to myself. God Bless and keep me in...

Seafood: I hate to say this but, anybody buying his or her crayfish or Shrimp or boiled potatoes' and corn please or whatever boiled outside or in front of the store, "please be careful". I stopped by this HEB yesterday to grab some awesome to go salad, like I said awesome to go salad. When I was coming in, I saw people standing online to buy crayfish and shrimps. I decided to join. While on the line, I saw the guy placing the crayfish into the boil pan pick up the crayfish that fell on the floor and dropped it back into the pot. I was like did he really do that? Both me and lady in front of me looked at each other and was shocked, but since it was not the one we are about to purchase, we decided to stay on the line. He then walked away from the pot. And when I approached the ordering spot, I asked his colleague if it is okay to pick up crawfish from the floor and put it back to the cooking pot.?

He was notified about my question and he proceeded to ask me if I am talking about him. I responded by saying that from my own understanding, when you are preparing food no matter where you are, you can not pick up the food that fell on the floor back to the pot that is on the fire more especially when the customers are standing right in front of you. " his response was that it is clean, his was so bold to lament if I want to talk to his manager". And I am like, sir, I don't have to but I think you are not right by picking up food from the floor back to the cooking pot. I am not judging but, who knows what he does when someone is not watching. For him to be bold and said that it is not dirty, frightened me yesterday. Although I bought some shrimps yesterday, I regretted why I did. It was soo salty and I think I got food poisoning from that shrimp. I had to constantly go the bathroom after consuming the shrimps including my family member. I am letting everyone know to be careful. I will never again buy anything that was not properly cooking in a controlled sanitary arear. Thank goodness that my PCP was able to call in some diarrhea medication for us yesterday. I am still living after shock. Please...