We recently purchased new iphones at this store. We were told by the salesperson we would save by changing our service to AT&T 55+ so we agreed. We were given no itemized contract to sign but told our monthly charges would be $70 + taxes. We were not told about the extra monthly charges for "anytime upgrade" of the iphones (which we would not have opted for) or that there was an upgrade fee for changing from our former plan. I was shocked to receive notice from AT&T that our next bill would be $258 and future monthly charges would be $150. When I called the store to question this I was told I needed to go to the store so they could look at the charges. They reviewed the charges and said there was nothing they could do about it and I would have to call AT&T customer support to resolve it. They offered no other assistance. I was greatly disappointed in the service we...
Ā Ā Ā Read moreI am so happy with the service at this location. The staff is courteous and very helpful. They took time to help with everything we needed, and didnāt make us feel rushed. We had 4 devices we needed help with and they took care of everything in a timely manner, knowing we were on a tight schedule. The manager was so knowledgeable and answered all of the questions we had. I am so glad we chose this location for the service we needed. I definitely would recommend it for any of...
Ā Ā Ā Read moreDo NOT believe anything the workers tell you at ATT store in Clarion, PA. They said 7 day free trial on their junk ATT internet air, and when I went to cancel at 5 days, ATT already billed me and had to fight with them for 2 hours getting my money back. There is NO free 7 day trial on any of their equipment. The one lady had my info wrong anyway, she didn't even listen when I talked to her. The other 'girl' downright lied about the price. Said it'd be $47 ended...
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