Most of the discounters in retail have gotten worse these last few years, but Burlington has gotten REALLY BAD, certainly the store in Moreno Valley. I just went in to shop a day ago, and, towards the end of my shopping "adventure", I felt compelled to talk to the manager of the store, however, I chose not to. It was not due to an ANGRY grievance; more like an APATHETIC, DISAPPOINTED grievance. 😔😔
I was able to pick up a couple of garments - they still have some neat goods, from time to time, just like the other two places I frequent: Ross and Marshall's. But this store, THIS "STORE"!!!, well, SOOOO MUCH stuff, strewn about!! I've never seen a store, ANY store, THIS disheveled! 😳
I suspect that several factors come into play, here (which is precisely WHY I didn't speak to the manager): 1) It's hard to get help these days, and getting hard workers, is even harder. I normally blame the youth (I'm a 58-year-old male), but I think apathy crosses many generations, now. I know if I was afforded the time, and I worked there, I couldn't deal with all the stuff, on the floor, instead of being on the racks or shelves. I'd be putting it back, where it belongs. It just makes the store look TRASHY. 2) Societal ills, or the breakdown of society. People/shoppers, just don't care, anymore. When I was shopping in the men's section, I was finding women's garments, as well as children's garments. Even the sizes were off. I shop in the "small" men's shirts 👕, and while the majority were "small", there were many other sizes mixed in, along with the occasional woman's or kid's garments. So that tells me that the uncultured, those without any "decorum", living here in California, are deciding that they don't want that item, and, instead of putting it back where they got it, they just put it "wherever". 🤷♂️😠 I have another "take" about the "uncultured immigrant" population coming to the states, which fits in with the "don't care" attitude here, but I'll leave that for another time - I'd hate to have this review taken down, because it "hurts someone's feelings". 🤦♂️🤦♂️
20+ years ago, shopping was NEVER this way! It's amazing, and sad, how badly this...
Read moreSuper small toy section and very small selection of swimsuits casual selection of shoes not so nice this Burlington has a certain style of close not for everybody it use to be better..and there is a cashier named Rosa she is African American and is very rude she refused to look up a ipu number for the lady in front of me and just kept cutting her off when attempted to inform her her about the ipu number by saying no there is no way of knowing this item is from out store because the the tag didn't have the bar code she was very arrogant and when my turn was up..I told her if she could fix the price on a shirt that clearly did not cost $15 and it had the pants missing. She said it's $15 bucks because the pants are missing so I turned to my daughter to tell her that we weren't going to get this item she interrupted me and said I'll take that! In a rude way while still having the items to scan..very rude lady I will not be returning to this Burlington she's often the only cashier and it's always a hassle...
Read moreOut of all the Burlingtons I've been to, this is the worse customer service I've seen from an older lady that walks around yelling at people. She's an older lady, possibly a manager there. But even to the customers so blunt. Didn't get her name but Latina and in her late 50s, yellow/orange blonde short hair.. I heard a girl ask for the restroom because there's a BIG Restroom sign and she kept yelling not even looking at the customer to read the signs on the door that there's no public restroom. Wouldn't even have the respect to say "We're sorry for the inconvenience " or something courteous at all. The customer was saying, but we're customers since we're shopping not just public and you have the sign up but the lady was so rude and told her, "Your Public and there's no public restrooms! NEVER COMING HERE AGAIN! I left everything I was shopping for. I'll take the drive to Rancho...
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