I purchased flowers on Christmas eve and once the order was just about completed I was then notified they were out of the wrapping paper that is used on the vase that's in the arrangement I ordered. I specifically asked if anything else would change in the arrangement and was told no. I trusted them and ended up very disappointed when I saw what was delivered. The arrangement didn't look anything like what I ordered. It didn't have the 3 large candy canes or the ornaments that were suppose to be placed throughout the arrangement plus the flowers . The arrangement looks much smaller than the one that was originally ordered. I called to discuss my complaint and see about getting a partial refund. He offered 25% off my next purchase only. I told him hopefully I won't know anyone else going to the hospital in the near future & since I don't know anyone living in the surrounding area that doesn't work for me. His only response was they don't give...
Read moreThey were amazing with my order today. I browsed through their website in the morning and forgot to place the order, moments later I got a reminder email and that saved the day. After successfully placing my order, I received a confirmation call. Since I placed the order past the afternoon, it was going to be hard for them to deliver it on the same day. The owner was sooo nice and went above and beyond to deliver my order on the same day. The lady who delivered the flowers also went above and beyond and even waited for my sister in law to get home so that she could receive the flowers since she was not home at the time of the delivery. Overall the service was beyond a 5 star, and I’m beyond grateful for their willingness to do everything within their power to make my sisters in laws birthday special. She sent me a thank you text with a picture of the flowers and the arrangement was gorgeous
Thank you...
Read moreI called this shop close to 5:00PM today for a really last minute order/same day delivery that I so desperately needed for my aunt who just got home from surgery. I just couldn’t catch a break at work to get this done earlier. I spoke with Mike who initially didn’t have a driver. I then received a call back from him stating that he secured a driver and was able to fulfill an order of whatever I wanted. I told him her favorite flowers and how bright, big and beautiful I wanted them. Without hesitation, he assured me that he knew exactly what he was going to put together and that my aunt will be very happy. His confidence in knowing just what I wanted and his customer service was top notch! The arrangement was delivered by 7:00PM and it is gigantic and absolutely gorgeous! Amazing service! Thanks so much! She LOVES them and so do I! Beyond grateful and extremely pleased. I would recommend this...
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