Walmart Vision & Glasses — Local services in Mount Pocono

Horrible service , if and when the poorly quilifed optician if even there don't expect simple competence. Just like with any job , some people are good , some mediocre , and some just leave us questioning the bounds of basic common sense . This guy handed my wife a pair of glasses without performing a eye exam, she assumed he knew what he was doing, over the next few days she developed severe migraines. She went back to the so called optician and explained the situation and it only annoyed him, he told he to pick a pair or reading glasses off the shelf (basicly fk off ) at this point I got involved , I spoke with a "Brian" on the phone and explained the severity of the situation, severe migraines leaving her in tears and unable to function by day 6 , brain could care less, thought he would be funny by offering a appointment 9 days from now? Tell me, if your car breaks down immediately after having it serviced with no prior symptoms, wouldnt you expect the mechanic to stop what he was doing to see what went wrong? How this clown managed to make it this far without being sued is a utter shock to me, do yourself a favor and go to a professional. A wise man once told me " if you pay with peanuts you get monkies" nothing could be more true, I hope...

I had an AMAZING experience at this Vision Center. The staff was truly phenomenal. Tina as well as Janet were knowledgeable & professional. I'm happy to say I received personal customer service. They had a great selection of frames, in different colors, prices for every budget, sizes & styles. I was impressed. I ended up getting (3) pairs of glasses with my exact prescription for astigmatism. The first (2) pairs were progressive transitions with protective, anti-reflective lens, with some strong flexible frames which were identical. I also got a 3rd pair of sturdy frames with my prescription, along with the lens which have blue light filter. They're fantastic because they're protecting your eyes from the glare of the blue light while using your phone, tablet, or watching television. I'm really pleased & I highly recommend this Vision Center in Mt....

This is by far the worst optical place I've ever been to in my life. the people here today did not help me at all they were lazy and did not move a muscle. No one even came to me or greeted me. You definitely need more customer service skills. This place makes me want to open my own shop and run these people out...