Pick A Pearl Akoya — Local services in Myrtle Beach

I really like my mermaid necklace and the concept is unique but the one employee was extremely pushy and borderline rude. Explained the concept when we walked in, but instead of letting us look around and take our time to deciding on a piece of jewelry we may want, she asked us every 30 seconds if we were ready yet. The store was completely empty. Stood behind the counter and followed me back and forth and stayed right in front on me as I looked at the different options and discussed them with my husband. Very off-putting and I ended up getting stern with her when she wouldn't shut up asking if I was ready yet. If it wasn't something I was excited about doing before walking in the place, we would have left without purchasing anything. When she opened my oyster, she rolled her eyes so hard her head moved with them. Appearantly I got the purple/blue mixed pearl she's "been searching for forever". She seemed really annoyed with it and even asked me if I wanted to pick a new oyster and let her have that one. She kind of ruined the whole experience for me. The other girl who put my necklace together and checked us out was nice and polite though. Visited Saturday 10/8 around noon. We were only in the store about 20 minutes total. Felt VERY rushed bc of that one employee and may have bought more if it...

I was in this store on august 6th 2022 I brought 2 necklaces and 1 ring I spent almost 300 dollars . 1 they drilled holes in my two pearls for my ring they NEVER told me that I wouldn’t be able to get the jewelry wet or have it around chemicals I am a nurse I would have picked a necklace my hands are always getting wet and near chemicals . My daughter had the same thing with her necklace we would have picked a different necklace … really POOR customer service . 2 so the girl got done ringing me up and then just turned around and busied herself doing others things… my stuff was still on the counter …. No bag no nothing … it’s not like we were having a bad interaction either … no one was upset she just turned around walked further down the counter and started doing stuff I thought she was coming back she didn’t I said umm can I have a bag and a different girl said did you tell her about getting it wet ? … She said no … so they other girl came over and put my stuff in a bag and told me about the chemicals and...

Very disappointed I was not greeted when entering the store the sales girl was on her personal cell phone. When I had a question for her she was rude and not acting like she even wanted to answer my question or even be at her job. Sorry to interrupt your phone call. I was there on 4/2/25 around 230pm. Very sad I was in This location a week ago and bought a ring and I came back to do the pick a pearl but she lost my business. Do better for the business you work for.

As per the request of calling the owner I did and she was just as rude as her cashier. It's the responsibility of the business and ownership to treat customers with nothing but respect and this business doesn't represent that. Highly recommend doing business with another business. They just have poor excuses of poor business and behavior. Business owners should NOT ask a customer to change the star rating on a...