HomeGoods — Local services in Nampa

I may not be the right person reviewing Home Goods, being a man. However, I do come to Home Goods from time to time, with my wife, to shop.

We are new to the Treasure Valley, and came to this location today from our home in Star. It seemed well stocked and we did find what we were looking for, a couple of large wicker rectangular containers that we will use to store our patio furniture cushions.

There really is no one to consult if you have questions. There was a long line of people waiting at the register, but only two registers open. I don't understand this from a customer satisfaction stand point. Are they understaffed? Our cashier was nice enough, and the older man that I assume was the manager was also nice, though they tried to convince us to get their credit card, given the 5-10% discounts offered with each use. I get that it might work for some people, but we weren't interested, and, to their credit, there was no pressure.

My recommendation would be to have more people at the registers when it is busy, and perhaps some people on the floor offering assistance, though I get that this might not be their...

My wife and I bought a small little mirror desk, which didn’t end up working like we hoped so we brought it back within the return time frame with the receipt in hand but was denied a return because it had a few finger prints on it and was considered “trashed” It was in perfect shape, wasn’t even used, just had the finger prints on it. The lady that helped us was nasty, rude and wouldn’t even let us talk. I’m not the type to leave reviews but this time it felt necessary. This lady doesn’t belong in customer service. This is the Nampa Idaho Home Goods store. Save your time and shop...

Came in 10/2/24 to return a mirror that was broken. The packaging covered the corners of the mirror when I completely removed the packaging I realized the corner was broken. The associate stated it could not be returned because it wasn’t in new condition. Unfortunately I cannot return an item in new condition when it was sold in a broken condition. The tags on the mirror had not been removed so it was obviously not used. Save yourself the trip if you purchase a damaged item from this store they WILL NOT REFUND DAMAGE ITEMS...