Hermès — Local services in Naples

We have been to Louis Vuitton Gucci in the finest stores around the world. I have never experienced such rudeness and arrogance and poor service in my entire life. No from Greece to Italy to United States. This is the worst customer experience that I’ve ever had. These people overcharge and actually think they can get away with it. That is their mantra. Sell stuff that’s not that great and be rude to think that you need to get in and actually buy it. What a joke. God bless those of I you that go in there and can actually want spend money because I can’t imagine that anybody would go in there to buy some monitored things that are extremely over priced I would consider those people not very smart and self absorbed, but I guess that’s their clientele At least when you go to Louis Vuitton, and Gucci they welcome you with open arms. They’re polite and completely customer service oriented. Yes, all expensive high at the of the day but customer service and appreciation that we are the customers is a big difference between finding appreciation for a customer and complete ignorance and self arrogance . As my final note, tried to return a $1200 belt that I received from my wife for Christmas this year 2023. When I went in, I did not see anything else late and just wanted to receive our money back. That request of course was denied because they had told me that once you buy something you cannot return it you can only get a store credit. I was shocked at the response and said well even Walmart, Louis Vuitton Gucci and Christian Dior still return your money if you don’t like something. They said to me that they are not Louis Vuitton or Gucci. Sorry I’m so disgusted with this store their inability for customer service and the disgusting ways that they do business that I can’t believe anybody would consider shopping there. Like I said , Louis Vuitton Gucci and Christian Dior still return your money if you don’t like something. They said to me that they are not Louis Vuitton or Gucci. Sorry I’m so disgusted with this store and their inability for customer service and the disgusting ways that they do business that I can’t believe anybody would consider shopping there. Like I said before it’s actually a joke . Go ahead...

Here’s a polished version of your review:

I am a Hermès connoisseur and a loyal brand collector. Having traveled extensively and visited numerous Hermès boutiques both domestically and internationally, I can confidently say the Hermès store in Naples, Florida, stands out as one of a kind.

The cornerstone of my extraordinary experience was my sales associate, Mrs. Jocelyn Handelman. With over ten years of experience at Hermès, Jocelyn exemplifies the highest standards of customer service and professionalism. She is a true advocate for her clients—a testament to her dedication and skill. Jocelyn guided me through a multi-day luxury shopping experience with grace, expertise, and unmatched attention to detail.

Her ability to build genuine relationships is a rare and invaluable skill, often missing from other luxury brands. Jocelyn took the time to educate me on my options, creating a seamless and authentic shopping flow. Forming a strong rapport with her was a pleasure, and it was clear from our engaging conversations that the feeling was mutual. I trust Jocelyn wholeheartedly to take care of my Hermès needs, and her expertise, drive, and determination set her apart as a true gem within the brand. She embodies what I would call “brand on brand.”

Additionally, Jocelyn introduced me to Barbara, the store manager, who was equally remarkable. Barbara’s warmth, poise, and leadership were evident even amidst the hustle of running a thriving boutique. She embodies the elegance and sophistication Hermès is known for. Under Barbara’s guidance, the entire team operated seamlessly, supporting one another with positivity and professionalism.

My experience at the Hermès Naples store was nothing short of exceptional. I look forward to continuing and deepening my relationship with Jocelyn, Barbara, and this...

I am a Hermès connoisseur and a loyal brand collector. Having traveled extensively and visited numerous Hermès boutiques both domestically and internationally, I can confidently say the Hermès store in Naples, Florida, stands out as one of a kind.

The cornerstone of my extraordinary experience was my sales associate, Mrs. Jocelyn Handelman. With over ten years of experience at Hermès, Jocelyn exemplifies the highest standards of customer service and professionalism. She is a true advocate for her clients—a testament to her dedication and skill. Jocelyn guided me through a multi-day luxury shopping experience with grace, expertise, and unmatched attention to detail.

Her ability to build genuine relationships is a rare and invaluable skill, often missing from other luxury brands. Jocelyn took the time to educate me on my options, creating a seamless and authentic shopping flow. Forming a strong rapport with her was a pleasure, and it was clear from our engaging conversations that the feeling was mutual. I trust Jocelyn wholeheartedly to take care of my Hermès needs, and her expertise, drive, and determination set her apart as a true gem within the brand. She embodies what I would call “brand on brand.”

Additionally, Jocelyn introduced me to Barbara, the store manager, who was equally remarkable. Barbara’s warmth, poise, and leadership were evident even amidst the hustle of running a thriving boutique. She embodies the elegance and sophistication Hermès is known for. Under Barbara’s guidance, the entire team operated seamlessly, supporting one another with positivity and professionalism.

My experience at the Hermès Naples store was nothing short of exceptional. I look forward to continuing and deepening my relationship with Jocelyn, Barbara, and this...