Lilly Pulitzer — Local services in Naples

I wanted to return a dress and I was told that I could not do it because it was a final sale when I did. There were not visible signs inside the store indicating otherwise neither they told me that it was a final sale. The manager Lauren (who is a liar) told me: There are signs everywhere! I asked her for the location of the signs; thus one was next to the cashier impossible to read and deceptively there was a second one hidden behind plastic containers in which it was impossible to locate, and also to read. She also told me that they are not allowed to tell people "it is a final sale so not returns." unless we ask them. (So make sure you do!) Incidentally I felt single out by her attitude by making me feel stupid for not seeing the signs that according to her they were everywhere in the store. She was arrogant like an immature person along with ‘I don’t care attitude. ‘ Clearly Lauren knew she was lying to a customer. May be she felt like she had the right to lie to a foreigner costumer. I am American although I had grown up in a foreign country. At that point I noticed that altogether their employees are single race. Noticeably diversity does not occur at Lilli Pulitzer store. Consequently What I gather about Lilly Pulitzer store is that this business deceives and cheats their costumers; furthermore, their training on their employers include cheating and deceiving their costumers. Consequently, they make no effort to satisfy their costumers Obviously deceitfulness is part of their principles so I rather not...

What a mess! The staff are extra rude. Unhelpful, not willing to to assist. Customers have to leave the fitting rooms to get their correct sizes. The staff are Chet chatting among each other. I even seen some of the staff wearing the clothes with tags and after sometime put it back at the racks. When I questioned this horrible behavior they told me that they like to wear the clothes but don't want to purchase it. I questioned if the company gives them discount so they can purchase, they said yes, but don't want to spend the money if they can change every hour. I was stunned to hear that. Didn't know that I was shopping in 2nd hand Lilly store. So I started to ask to get a fresh item in wrapping, the staff started to huff and buff! Clearly not happy about this request.The fitting rooms are billed with clothes from pervious customers, the table next to the fitting rooms is full with clothes that need to be put back on the racks. This is supposed to be the red carpet Lilly, it is NOT. Good luck in cleaning the store and the...

I'm going to share my experience with lilly Pulitzer for the last 17 years I was a small boutique owner in a village in Pennsylvania.I did my own buying and had lilly in my boutique the women loved it.Since then I've become one of her biggest fans.I've bought lilly in New York,king of Prussia mall Philadelphia,chicago,Bonita Springs Florida, Georgetown and Naples.NEVER EVER have I run into anyone rude always the opposite girls keep up the good work Lilly...