Spirit Halloween — Local services in New Bern

Incredible Haunted House Vibes at Spirit Halloween New Bern, NC!

Walking into the Spirit Halloween store in New Bern, NC, feels like stepping straight into a haunted house! The atmosphere is perfectly eerie, with spooky decorations and creepy props around every corner. It’s like the spirit of Halloween is alive in every inch of that place.

Cassie, the manager, was an absolute superstar. She not only patiently helped me with all my questions about the items I came for, but also helped with my questions about the animatronics. She went above and beyond to make sure I had everything I needed to kick off my Spooky Season. Her love for Halloween shined through today and I am so excited for the season now!

Aaron was also amazing. He helped Cassie track down the spooky items I was searching for, and his enthusiasm made the whole experience even more fun- he made sure I got exactly what I wanted.

If you want to feel like you're inside a haunted house while you shop for Halloween, Spirit Halloween in New Bern is the place to go. Big shoutout to Cassie and Aaron for making my visit...

I went to this location on my lunch break today. It was a 20 min drive so I had approx 20 min in the store to get the exact costume I needed for my daughter. An associate was helping me to order the costume due to it not being in stock in the store. She stopped helping me and walked off to help another customer telling me to go to the kiosk. I walked to the kiosk and stood there waiting patiently. Another customer stands there to check out. The employee then comes to the kiosk and tells me she will be with me after she checks out the customer. “Excuse me ma’am, I’m on lunch break and I was here before him .” That was extrely rude. Made me feel like my money...

I walked into the store and looked around for a good costume. Not one time did a staff member approach me and ask if I needed help. I will admit that they do have cool aesthetics in the middle of the store but there is minimal selection when it comes to costumes, decorations, etc. it’s as if they try to wow you with some expensive items which no one can afford to cover up for their poor selections throughout the store. Customer service is horrible and when a person is not extremely knowledgeable when it comes to Halloween apparel, like myself, that is the last thing you want. I will not be returning to Spirit if they are the only Halloween store within in a 50...