Naghi's Jewelry — Local services in New Orleans

Update, November 2023. Another wonderful visit, and another beautiful vintage ring. It was lovely to visit, and I am already looking forward to the next time. As always, thank you!

I love vintage jewelry, especially engagement rings. I love how they reflect the architecture of the age, and each one has a story even if we never learn what it is. I also have a favorite antique jewelry store in the French Quarter, Naghi's. I got to visit this store and picked up a 1920’s ring the day before going on a cruise.  Sunday morning, as I was packing up, I noticed I had lost the diamond out of the setting. I had an hour before the taxi was due, so I jogged down to the shop. Efi, the owner, was shocked. He was protesting that he had never seen that happen, and that he personally inspected all items before they go in the case. I was half talking over him that I have never had a problem with anything I’ve purchased there, and he sells great quality jewelry.  Efi offered to replace the ring. I think he saw the look on my face – I wanted That one. Efi then offered to replace the diamond, but warned me that he might not have another old mine cut. No problem!  I chose the ring, not the rock. I told Efi that if he had any odd, strange colored diamonds, that would work, too. I like the odd ones. Twenty minutes later I headed back to the shop to see a couple of stones. Efi had a purplish blue-gray and another one that couldn’t decide if it was brown, yellow, or green. I chose the warm colors to go with the setting and headed for the boat.

Fast-forward a few hours. I’m in my state room unpacking, and in the bottom of my backpack, there’s a glint. It was the lost diamond. I immediately called Efi. “You’re not going to believe this!” Though I had found the original stone, I requested a trade, and he agreed.

A week later, I was back in the shop, and gave him back his clear diamond, happily taking possession of my little gremlin rock. Efi had completely rebuilt the progs to assure this would not happen again. My friends and I visited again before our vacation was over, and we each chose a ring to take home, to remember the trip, to honor each other, and to satisfy that magpie instinct that loves...

I took my ring in to be upsized and to make a long story of the blatant lies, deception and flat out THEFT short end results were a stolen Sapphire ( that would have never been discovered if not for me bringing a gem lens) most of the Platnum being removed and then replaced with a much cheaper-(discovered much later) white gold. I had to call the police who made them write out an admission of responsibility and promise to replace my missing Sapphire on their company heading. Reason told to police was the stone fell out during the final polish... The lies.. the deception.. the flat out THEFT.. all of it... don't waste your time or your money... This city really has some amazing shops .. NOTHING with the name Naghi attached or involved with is good and honorable.. Staff consists of constant rotation of overworked- minimum paid people with a heavy criminal past or heavy addiction or both. .everything sold by rude, tired, uncaring staff... and if you ask my opinion the only good comments and reviews are probably some people that were bought off so they would have a good review I'm not saying anything that cannot be verified with your own research... don't ..... JUST...

Zero stars if I could! humiliating experience. Great and beautiful art until you walk in and face Paul! He is not the owner but he manages that store most of the time. I walked after being there the previous day to buy a 300 dollar sculpture, not only did he stare me down and didn't want to "waste his time" on me, when I asked where is the lady that assisted me yesterday, he told me she was not there and yelled "you can't talk to me?" When I told him I wanted to speak to the owner about a price deal We worked out with the lady yesterday, he called me a lier and told me the price is on the tag take it or leave it. Needless to say, I left it. And although Paul is not the owner I will continue to spread the word because a person as demeaning, rude, and arrogant as this person shouldn't be near people or customer service. You don't treat people like that even when selling $1 Coke nonetheless...