Amalia Hair Salon — Local services in New York

I usually wait until I go to a beauty place a few times to write a review unless the situation was really bad. & that it was. I’ve been to this salon 3 times to get my hair done and I had a wonderful experience each time. They provided great vibes & serviced me beautifully. I noticed that they provide other services so I decided to test it out since the shop is close to my home. I called to make a mani pedi appointment for 6/15 for 3pm. On this date, I wasn’t feeling well and called to reschedule the appointment for sunday 6/16 at 1 pm. When I arrived to the salon at 1PM on the dot, the girl looks shocked that she has another client and makes a phone call to Aida so that she can let me know shes a bit backed up and needs me to come back in a couple of hours. I had the time and lived close enough where it wasn’t an inconvenience so gladly agreed to the new time which was 3pm. When it is almost 3pm, I get a texted apologizing and asking if I can come in at 4pm. Once again, I had the flexibility to stretch my time to 4PM so gladly agreed to it. When I walk into the salon at 4PM, there is a client still being serviced with her arms wrapper in saran wrap sitting on the pedicure chair. I patiently take a seat and scope out the situation to see if maybe the clients service is coming to an end but after 15 minutes realize this is not the case. I start increasingly getting irritated at this point because this is beyond disrespect. Once I asked her how long it is going to take to start getting serviced, that is when she starts taking off my gel nail polish - 15/20 minutes into the already twiced rescheduled appointment. She attempts to service both of us at the same time and this leads to my further irritation so I just ask her to finish what shes doing with taking off my gel because I am ready to leave. She tries to explain what happened but to be honest at this point I did not care. As patient and understanding as I am as a client, I do not tolerate businesses wasting my time and that is exactly what happened with this appointment. I thought I found the salon that I would be going to but I have no intentions of coming back. Even as the owner tried to make things right by apologizing, sending my deposit back and offering a free service, I just don’t see myself being able to be a client to this shop. Some business advice, accurately measure the time it takes to provide certain services and use an appointment application that accurately blocks out times so that you aren’t wasting your...

I absolutely love this salon! I wrote to them for an appointment and heard back from them about an hour after I sent my message. It is very easy to book an appointment and show them exactly what you want. My stylist took her time with my hair!! I told them about how my hair has bad bleach damage and how a stylist at a different salon cut my hair uneven. She looked at my entire head and double checked the length multiple times after trimming little by little. The products she used smelled amazing and left my hair feeling great for days. The blowout was absolutely amazing!! I wish I knew her name but I swear this salon is the best local salon I've ever been to. Very clean and beautiful salon. They offered me water that was fresh and cold. I will definitely keep coming back! The environment is very welcoming and you can tell they will do whatever you need them to do to...

Love this place! I’ve been doing my Hair and Nails at Amalia Hair Salon since day one and I am So pleased! I usually Get Overlay Acrylics on my Natural Nails BY Karla; and A Wash and Set By Kenia. I love the service that they provide for me!! Starting from the owner, Aida, everyone is so welcoming and always treat me like Family. I love that they offer Drinks while I'm getting pampered and always look out to see if I need anything else. I always come out satisfied with their Job and I highly recommend this place! Another thing is how clean they keep the salón! I always look out for these things anywhere I go and love seeing everything very well organized. Thank You for having me...