Vanguard Off-Road — Local services in New York

Terrible gear. Terrible customer service. Do your research before buying - look at other reviews here and search truck forums for more negative feedback.

Vanguard Off-Road's Alpha bar has so many things wrong with it. Whoever did the cutouts didn't even remove the entire name, with a huge chunk of "A" still stuck in there - see photos. The paint was caked on in places and ran before drying. The welds are terrible and even with the heavy paint, this thing still rusts despite living on a truck that is kept in a climate-controlled garage year-round. Two of the backup LED cubes are completely burned out, and one of the passenger-side amber LEDs is also burned out. The wiring is shabby and hangs down all over the place. I contacted Vanguard's customer service to see if they could help with replacement LEDs and was literally laughed at by one of the employees, who provided zero help other than saying it would be super expensive to replace. Incredibly unprofessional and disrespectful. I asked for details on replacing the LEDs myself then, and received no follow up response. I'm new to aftermarket truck parts but will never choose or recommend another Vanguard...

As I stand in front of this business I am writing this review. I have heard of men and women being treated different but never thought it would happen to me in this day and age. I came to the shop with their own products bought off the internet and all was well until installed. No representative came to tell me my car was ready and no one care to see about customer feedback. I was the one who notice my car out on the sidewalk. I paid my bill inside was given my change and not so much of a word was said to me about getting my keys back or next steps. I had to ask were to get my keys. When I looked closer at the guards they were already scratched and the rubber in the back broke. Eventhough I know that this product will get scratch after some time the point is that no one buys it this way or expects to get brand new things damaged. I was offered a discount but I didn't have a problem with price but rather with the workmen ship that asked first thing of it was guaranteed. Ultimately if I was one of these body building men that I see here with there "manly" cars as oppose to a soccer mom with kids and a van, things would be...

Company sales unsafe bumper gaurds. Instructions call to use factory subframe bolts to mount bracket. Brackets do not even come close to mounting correctly, and the subframe bolt bolts (that hold the front of the car together) dont even fit the holes in the bracket. Talk to customer service to advise them how unsafe this product is and they could care less. Their rep even told me they dont even make or engineer their own stuff they sale(made in china). Its cheap, poorly engineered at best. Could not return the part without paying for the shipping ($200). My customer was greatly disappointed that the car would not be ready on time. I have a buddy who is a car engineer and he is engineering a new safer mounting bracket for the customer to make it safer and US road worthy. This all after 2 bull bars where shipped damaged. It took a month to get one undamaged only to find out it will never work at all as designed. Will not do business again. Nor will...