I took time off work and traveled over an hour to this appointment, only to be turned away because of my skin tone. I wasn’t told in advance that the technology they use isn’t safe for darker skin, which made this such a frustrating and disappointing experience.
As a paying customer, I expect transparency and inclusivity—especially in a city as diverse as this. There are plenty of laser technologies today that are safe for all skin types, including Nd:YAG, so there’s really no excuse for not serving clients with deeper complexions.
My time and energy were completely wasted, and I hope this feedback encourages the business to not only disclose this information clearly ahead of time, but also invest in training and technology that reflect the diversity of the communities they serve.
Edit after owner’s response:
Thank you for your reply and for clarifying your policy. I understand that safety is a priority and I respect the medical limitations of certain devices. My review was not an attack on your staff or values, but rather a reflection of how I felt as a potential client who was excited to try your services, only to arrive and learn they weren’t available for my skin tone.
While the fine print may mention the skin type limitation, I believe this is something that should be more prominently stated upfront, especially since laser hair removal is your main offering. Having that clarity before booking would have saved time and disappointment.
I appreciate your commitment to inclusivity, and I hope this feedback encourages even better transparency moving forward — not just for me, but for others who look like me.
Wishing you...
Read moreExceptional Laser Hair Removal Experience!
I cannot recommend Beauté Aesthetics NYC enough for laser back hair removal. From start to finish, the experience was seamless, professional, and genuinely pleasant.
The team at Beauté is incredibly knowledgeable and made me feel completely at ease. They took the time to explain the procedure in detail, addressing all my concerns and ensuring I knew what to expect at every step. The clinic itself is spotless and welcoming, reflecting their commitment to safety and top-notch service.
The results? Absolutely fantastic! After just a few sessions, I noticed a significant reduction in hair growth, and the overall smoothness of my back is remarkable. The laser technology they use is cutting-edge, and the process was far less uncomfortable than I anticipated.
What sets Beauté Aesthetics apart is their attention to detail and genuine care for their clients. They tailor each session to your specific needs, ensuring optimal results. The staff is friendly, professional, and clearly passionate about what they do.
If you’re considering laser back hair removal or any aesthetic treatments, Beauté Aesthetics NYC is the place to go. Trust me, you’ll leave looking and feeling your best.
Thank you, Beauté Aesthetics, for an...
Read moreBeautiful space, professional practioners, excellent service! I initially went for laser hair removal and have now experienced several other treatments with a variety of practioners. All of them are amazing. Every time I visit the studio I am greated with a welcoming smile from Lexi at the reception desk, and each treatment is done with a feeling of personal attention. Ksenia, Paula, Adele, and Vicki are all incredible - there are other practioners but these are the ones I have personally expereience. All of them have been so mindful of ensuring I feel physically comfortable and the experience as painless as possible. Endospheres was relaxing and great for inflammation and increasing energy. Morpheus has been so integral in mending a second degree burn scar. Vicki goes above and beyond with Morpheus, and created a personal plan for me to heal my scar. She ensures the space is comfortable and uses a technique to cool the area concurrently as she does the treatment. None of the practioners are pushy or try to upsell more than I ask for- although I would certainly continue to use their services as the level of professionalism, cleanliness, and care is top notch. The deals they have on group on and through out the year seasonally are great!...
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