Boss Phone Repairs inc — Local services in New York

Ok I created this google account especially to warn people about this thief. I went in with a virused HP laptop, in good condition otherwise, with sufficient memory to run without problems, and working reasonably fast. The only problem was the virus, who kept messing up my pages, and being very ignorant in computers, I needed help.

Something felt off right since I saw the guy in the wheelchair, barely able to speak any English, but I needed it done so I ignored my gut. He promised me to have the windows reinstalled in a few hours. I had to go to work, so we scheduled that I pick up the next day. After I left, I realized he didn't even give me a receipt - enough reason to be already worried.

When I went in the next day, my laptop was still doing an incredibly slow windows update. It was supposed to be ready since a day ago, according to the guy, and a day later, the update was barely moving. He justified this by saying I don't have enough memory. My laptop never before was so slow, nor gave me any messages of insufficient memory. The friend who brought it for me was a tech. I left very upset, tired of waiting. Came back the third day, he handed me the laptop, telling me again about the need to buy memory and offering me his cheap price .

I went home, opened my comp which was now much slower that it used to be. It shuts down by itself after a while, and a message saying that some driver is not properly installed or that there is insufficient memory pops in. Never before, until making the mistake to take my laptop there, did such message appear or did my comp shut down like that.

I hope Google posts my review so people get to know about this rip off. I was lucky I got my comp back at all, with him giving me no receipt. That alone was higly unprofessional. As for the replacing my memory with something barely enough to function...no words. Stay away from this place, especially if computers are Chinese for you. I now need to bring someone at home, who will work under my own eyes so won't be...

If I wasn't sane and down to earth, that store would have been on the ground by now. My iPhone went from 1080p to 720p once I got it repaired. 95% of the screen was blurry and I had 5% of the screen just pitch black. But wait, there's more! On top of the screen still not being 100%, he was blaming the side of the phones and was trying to get me a case so it can go away. But to top it all off, THEY WERE TRYING TO CHARGE 70 dollars to fix and IPHONE SE screen. After I left the store, I also started to notice that white blurry lines were appearing on the screen while I scrolled down multiple apps. At this point, I wanted to go back to the store and demand that they fix it. But what really got me upset is that they know they did such a horrible job, they didn't want to admit it. All I would have wanted in this situation was for them to properly fix my phone and fix their mistake, not try to blame the phone and try to upcharge me in buying a case where the problem is clearly in the installment of the screen. ABUL if you are reading this, just know you and your employees are doing such horrible jobs and up charging people for very poor and low qualities job. Anybody, and I mean anybody, who wants to fix their phone, please stay away from this place, you'd rather have a crack screen than whatever poor quality job they would perform. 0/10. Please read the reviews before you choose a business, I learned from my mistakes and hopefully others would take this review into consideration. ABUL either get employees that know what they are doing or don't...

Tell me how I just paid $16.33 via debit to change a camera protect for an i15pro. It seems that it’s a different price depending on who is behind the counter. He showed me the box which was 20$ and said he’ll give me for $10 (ik I didn’t hear wrong because if he had told me $15- like he claimed too, I would’ve gone my way and waited because it’s $7 in Amazon). He rings up the bill and I’m seeing 15$ so I questioned him and he said he can change it, so I’m thinking he’ll change the price to $10, not realizing he wanted to take back the protector…he had already tossed my old protector. Crazy expensive! The skinny dark guy is a gem compared to this guy I...