Brooklyn Mayd Powersports — Local services in New York

I bought my first bike here and Sean was super attentive during negotiations and getting back to me via text and email. We had the deal nailed down before I even got there, which was really relieving. I was coming from Pennsylvania as they were the nearest shop that had the Royal Enfield Signals 350 I wanted. They really rep RE well there and I highly recommend going to see their showroom upstairs, which was sizable. I had no idea the place had that much room, but with an elevator they really were able to expand what appears to be a smaller shop from the outside, especially considering it's in NYC. Situated next to an el track, this place really has a great corner spot. Sean assisted my dad and I with our U-Haul moto trailer and helped strap it up correctly and get us out of the door with everything we needed. It felt like a busy day in the shop with repairs, but Sean made every effort to keep checking in and walked the bike out with us. It was a 4 hour journey through some awful traffic and getting there was a blessing in itself, so it was nice that we got a warm welcome. He showed us the shop and other bikes as well, which were really shined up and impressive. I imagine it's tough to find niche shops like this even in a big city, but this has to be one of the coolest you could find. Everyone inside was kind and friendly and they were excited to see me on my first motorcycle. My only gripe was that when I got home I had the Meteor manual in the bag instead of the Classic 350. Sean had also promised some free Royal Enfield swag for us and that didn't come right away - I had to call to remind them to send me the proper manual. Sure enough, when I called in a nice shop employee wrote down the information and a week later the RE shirts arrived and a month later, the manual arrived too. My guess is that it had to come from India since the other manuals were likely spoken for by the bikes in the store respectively, I just wish I had gotten that stuff sooner. Still, even almost a year after purchase, the store and staff came through on their promises. I also imagine that wheeling and dealing takes attention off the little things like that on a daily basis, so I probably got lost in the mix. This was a fun shop and I fully intend one day to make a trek back up there. They offer a discount on a apparel if you buy from them, which is very cool. If you enjoy the retro style bikes, this is a perfect spot to see some, but they had the high performance and street bike styles there too. Go...

This is not an advice, just my review based on my experience, so I DO NOT RECOMMEND THIS PLACE. They didn't call me for many months to discuss repair and change of price, and They charged me over $5000 extra for servicing my motorcycle after quoting me for "no, more than $1500," according to Sean.They over charged by at least 400% on parts that they never replaced for example oil was over $300 and other necessary parts. They failed to put most if not all the parts they charged me for (oil was not changed , the sparks plugs wire they claimed had heavy dirt inside, so how was it new? And worse there were no scratches on the screws for the parts they claimed to have changed and they were filled with heavy dirt, which confirmed that parts aren't new).

Then claimed to have given me 40% discount, so I ended up paying almost $4800 to get the bike, including my deposit, plus they claimed that they called me to say bike engine was cracked and can't be repaired, and I told them to service anyway (who repairs something that cannot be fixed?).

plus there was an incident with my $500 deposit being stolen, when they claimed that I didn't pay for it when Sean was standing right there when I counted the money and gave to the young lady (that one is on me because I didn't remember that I paid cash and didn't get the receipt, because I withdrew the money because the towing company wanted cash and I didn't know how much they would charge)

Note before I gave this bad review, I took about 8 months to investigate, if i am the one who was paranoid, and I i read all reviews on both google pages, where they always reply, that they are sorry people feel this way after someone claims they overcharged for parts and didn't service their bikes.

Again They cracked my engine and claimed that I brought it leaking; so since my garage didn't have any leak, I let the bike stand there for the same amount of time as last year to see if there will be oil, and now my floor is filled with leaked oil, so you're telling me that you never saw a leak on your floor for 3 months that you held the bike, and when you finally fixed it, it leaked without you being responsible? and they didn't even tell me that the motorcycle was leaking, but went on to modify the service paper after I signed it to claim that they told that it costs $4800 after 40% discount and that the engine is cracked and customer agreed to fix, which they didn't since it leaked...

I DO NOT RECOMMEND THEM BECAUSE THEY WILL STEAL FROM YOU IF YOU LACK KNOWLEDGE IN REPAIR SERVICE AND IF THEY DON'T KNOW YOU. THIS is in no way an advice, it's based solely on my experience with them.

I think They have 2 google accounts, this and another with a different name, because their rating is lower now, and I am able to do another review instead of modifying, so don't be fooled, and most comments in one says the same thing I experienced.

AGAIN, I DO NOT RECOMMEND THEM. They only do right by people they know. These people will steal from you, if they think you don't know anything about mechanical problems.

They quoted me for less than $1900 for the service; I can't remember the exact amount (check their other account for exact amount and more details because I am keeping this one short so people can read it). They stole my $500 cash deposit since I forgot to get a receipt. They modified the paper for the requested service after I signed it to add that I agreed to pay over $6800 and that I agreed to move forward with repair. I could have bought a car with this instead, but I had to pay, so that I don't get in trouble with the Army for not paying. They gave me a military discount.

Seriously, They charged me over $6000 to service my motorcycle, and they did not replace not one part. The part prices were over 500 % higher when I looked them up and by comparison with the price the new mechanics charged me, $1199.86 including labor PLUS THEY FIXED THE ENGINE LEAK THAT Brooklyn Mayd caused, included.

They may have stolen my speedometer cable, since I don't have proof and they had left it in the street for me to pick up because they would not hold it one more day, however they were the one not ready when they asked me to pick up and I had time, so I am not certain what...