Cakes by Nerwan — Local services in New York

They did an incredible Job with everything from communication to getting the details just right. When I was searching for Cake vendors online, I felt like the process was really disorganized and people were not getting back into me in time for whether or not they could incorporate my exact design but cakes by nerwan did an incredible job just that. their response time was incredible and they were so on top of replying to everything and assuring me that they could make the design happen. They even went as far as to send me similar cakes that they created in the past. when I saw the cake I was blown away at how beautiful it was it almost looked too good to eat. they went above and beyond and created something that looked even better than the design. The entire party was obsessed with how beautiful the cake was and it also tasted delicious. The cake had a lot of unique elements like a marble cake topper and macaroons and gold elements. All of these were created to perfection. In addition, all these tiny elements like the macaroons tasted incredible as well aside from obviously the cake being super super delicious as well. The delivery was seamless and on time and the delivery person was also incredible with staying in touch and being responsive. I’m never doing custom cakes...

Prices are outrageous. Asked me for $261 for a 1 tier 6 inch round custom cake with 3 words & like 2 decorative pieces. I said my budget was 120, obviously I would've worked with whatever that covers but to ask for 261 is absolutely insane. The only reason I’m writing this review is because of the asking price, it's just ridiculous to charge more than double.

Update to my review: there could have been a miscommunication on my end in regard to cake decoration I admit that. I don't think the design of the cake was clear & the colors & what not. However I was contacted by the owner & asked to update my review, which I told them to stop contacting me which they did not. I asked twice to stop contacting me & they continued to contact me. Yes there was a miscommunication with the price & design. But please, if a customer writes a review, don't harass them to take it down or make them feel guilty. Don't say it's false either when I’m asking you for 120 & you're asking for 260, of there was nothing around 120, you could just said that. Again yes there was a huge miscommunication but don't continue to message me because you're upset of the review. There's faults...

I am absolutely obsessed with this place. I discovered them during the pandemic when they had a cute little table outside of the shop selling a bunch of things, including cake jars which are truly a gift to this earth. But honestly I've been stopping by most Fridays ever since. Nerwan never misses. She's always putting up new things while also keeping the classics around. The banana pudding is better than Magnolia's. I know it sounds dubious, but trust me. I literally bring everyone I know into the shop and have had family members order custom cakes from her as well.

Other than everything being unfailingly delicious, they have always been super COVID safe so you know they care about their customers. Razan (Nerwan's sister) usually works the front and knows my order before I get in there. Even if there's something new, she can guess what I'd like. That's how much they value their customers and I've seen them be the same with other regulars.

If you're in the area and you don't stop by, you're really missing out. If you don't believe me, check their ig to see all the cool stuff they do! I really can't compliment...