Great place. It's very nice and clean. They have drinks like orange juice that can help you get your baby moving before your ultrasound and now with covid they have taken good measures to keep everyone safe. I only had 1 sort of bad experience there, for my 20 week anatomy scan because the technician I had was not very nice. She was annoyed that the baby wasn't moving much and asked me if I had eaten, I said no because no one told me to and she said "unless they tell you not to, you should always assume you can eat " with an attitude, to which i responded I was a 1st time mom and I had no idea what to or what not to assume, since she noticed I was visibly annoyed by her attitude, she then changed her tone and told me not to worry, that she should still be able to get all the images she needed and just to make sure to eat next time since it helped the baby move more. But the other technicians I've had have been amazing, specially the last one at my growth scan, she was super friendly and answered any questions me or my husband had in detail. The only reason why I'm not giving it 5 stars is because the parking around there is impossible to find. During the pandemic when the city was empty we were able to find spots but once it picked back up it's impossible because everything is commercial vehicles so we ended parking in a garage which was like $30 an hour, so just be...
Read moreOver the past six months, I've been visiting the Carnegie location for various ultrasound appointments, and I can't praise their exceptional customer service and patient care enough. The wait times are consistently short, and they prioritize efficiency for patients. For instance, if the scan is complete and you're waiting to speak with the radiologist, they'll take care of any necessary blood work, allowing you to leave promptly after your doctor's consultation. Additionally, at each appointment, they send you texted images of the ultrasound.
What sets them apart is that you meet with the reviewing doctor immediately, eliminating any waiting time. I visited my OBGYN right after my Carnegie appointment, and she had the results within just half an hour. The facility is impeccably clean, and there's room for your family to join you during your appointment. They even provide beverages, which is especially helpful during the summertime for pregnant individuals.
Most importantly, the imaging technicians show genuine care for patients. They always explain their procedures, maintain a positive attitude, and never rush you. Once, when I wasn't feeling well, they paused, got me a drink, and ensured I was okay before continuing. I never felt like I was inconveniencing them. This place is truly...
Read moreI have had a great experience overall at Carnegie throughout my pregnancy. I had to go for weekly ultrasounds during my 2nd trimester to ensure baby's heart was ok. While that many visits could have been nerve wracking, it ended up becoming a special part of my experience. A lot of that is because of the front desk staff, and Marlene in particular (sorry if I spelled it wrong!) She remembered my name pretty quickly with that many visits, and her warm smile and greeting always helped me feel at ease before being called back to check on my baby. She's been awesome with scheduling and other requests I have made throughout my pregnancy, and she has always worked to get appointment times that worked best for me. She's been communicative about my insurance as well, as I had a potential issue arise with the weekly appointments early on. I've had Lindita as my tech most of my pregnancy and she is amazing. Incredibly efficient and thorough, and we've come to laugh together about how my baby never wants its photos taken, but she tries so hard every time! I've felt very reassured because of her skills. For what could have all been a very stressful journey, I've not been stressed because of the care I've received...
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