Location Location Location this should be one of your top priorities when looking for a hotel and The Wolcott has it! The hotel is centrally located in Midtown Manhattan in a safe location near lots of Subways and Times Square and the prices are far below other hotels in the area.
This is an older hotel: tacky wallpaper, old carpets, windows that open all the way however they are not soundproof, very tiny bathroom. This is probably how they keep the place’s prices so low. Room had all the basics: blazing hot water, TV, plethora of closet/storage space, and a safe. No thrills here and being in NYC you have plenty to do outside of your hotel and should be out and about.
Customer Service was very nice to us. They let us check in early and when we bought a cheesecake they asked if we wanted them to hold it for us in their fridge. They always had a smile and would great us every morning and night. The hotel also offers muffins, coffee, and tea included in the price which is nice if you want something quick. My only complaints are that the bathroom is to small, and it is not the cleanliness could be better. It is not dirty but since it is so old you question how much filth is on everything. If you are looking for luxury this is not the place for you. However, if you need a safe place to sleep and put your belongings in a great location I highly recommend...
Read moreI know always the second visit is less satisfactory than the first impression. This rule was same but severer here in Wolcott hotel. The first attraction was authentic antique (Baroque style) lobby and old European style room and stink. This time I could see in normal way and feel this hotel has many problems to satisfy normal travelers. Room is too small for normal sized person. I couldn't put my shoulder over the face wash bath. Room is dusty. Above all the heating system is wonderful. This simulates both tropical and antarctic weather in every one hour. May be due to poor insulation system. I can hear outside sound in a very vivid way. I confused that I opened the window completely. If you are not in normal health, it is quite dangerous for your to catch common cold in a night. In addition, there are no complimentary water, normal soap and body washer. The hair dryer is out of order. No free wifi is supplied here. You should buy it in a reasonable price but sending e-mail may not work due to a stranger server system. Only one merit of this hotel is location, which is at the center of Manhattan just aside Empire state building. But this merit may be cancelled by its high price. The best way to enjoy this hotel is just visiting the lobby and taking...
Read moreMy wife and I returned today from the following fly/stay/cruise deal below by Cruise First and of course the stay was with the Wolcott Hotel.
We would like you to take on notice that we enjoyed this holiday immensely and it was value for money. The hotel was well situated and walking distance to a wide variety of interesting New York land marks.
The only negative was the service or lack of it at the Wolcott Hotel. We returned to the hotel admittedly at about 9.00pm and asked if we could get some hot water. We had our own tea bags and milk but our request was refused.
We have travelled to many countries and this was the first time we have ever been refused hot water. In fact every other hotel supplies it in the hotel room or you have access to tea and coffee 24/7 in the lobby. Many others on the same package deal expressed their dissatisfaction with this hotel. None of the staff went out of their way to assist and in my opinion had an abrupt abrasive manner. I would think twice about booking with this hotel again. PS Only hotel in New York not to...
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