Christian Dior Perfumes — Local services in New York

Customer service has to be one of the worst that I have ever experienced! Getting a hold of an agent/ambassador took approximately an hour on the phone. Then, I was asked to answer a survey to return an item, which took a while. I’m still waiting for my refund to be issued even after the item has arrived to them. The so-called ambassador has not replied to my message. I would hate to go through this again, so I would avoid purchasing anything online. I expected the service to be WAY...

So disappointed in Dior. They are online on a point system for members. You spend lots of money on their products and say you’ll receive gifts. I’m a platinum member this year. They sent me an email today about my holiday platinum gift to go redeem it when I did. It says they’re out of stock until March and you may not get it if they don’t get anymore. What kind of service is...

Online store dior.com terrible doesn’t respect customers. I didn't believe negative reviews until it happened to me. disgusting service. my order was out for delivery, but DIOR requested the delivery company to return my order back to Dior. just like that without...