Craftspring — Local services in New York

Over the years I have bought many ornaments as I love them. However my last shopping experience with them was not so pleasant. I purchased some ornaments online in November. After some weeks I noticed from the tracking information that the package was still in NY. I sent a message to Craftspring if they had more information as the ornaments were Christmas gifts and I was worried that I did not receive them in time (as I live overseas). I received a somewhat rude reply that that if I wanted to have the Christmas gifts in time I should place a new order (and pay around 200 USD again). By the end of December I still had not received the order and I contact them again but there was no reply. I also sent a direct message through Instagram and I also left a comment if they could reply to me about the order. I never received a reaction. I understand that the holiday are a busy time but if you want to sell (a lot) you should also care about the customers and pay attention to customer care. It is not just...

i buy so many ornaments to attach to holiday cookie boxes, and for our tree. Dreidels did Jewish friends. So many. And i sent one to a sick friend, who is alone and they sent the wrong one. Which is fine, but they want me to ask my sick friend to go mail back the one they sent by mistake. i'm not asking a very sick friend to go RETURN that one. He didn't ask for a gift and another thing to do in top of treatments. And if i ordered the one they sent to someone by accident, I'd be a lil annoyed. I probably spend $300 a year just on the cookie boxes... so they're loss. It's disappointing to...

Bought the 24 mini NYC ornaments for my mini tree in my mini apt. and oh my heart…it is all too perfect. I am obsessed with mini and the quality and cuteness of these is tops! Looking forward to enjoying year over year. I also love supporting women in business and...