Discount Linens & Furniture — Local services in New York

I purchased at their Webster Ave location which has a different name above the door but a receipt with this name and phone number on it. Horrible customer service. They obfuscate, first they told me a three year warranty was written on the contract then I read it and it did not say anything, he had to write it in by hand. Then they did not deliver on the promised delivery date and I had to wait until the next week. Then when I had a problem that I did not anticipate with the off-gassing of VOCs affecting my health coming from the sofa, I asked them to remove the item from my home and they did not do so. Both “Frank” and “Mo” were rude and yelled at me and hung up on me. It was not because I didn’t want the item or didn’t like it and changed my mind. It was because it is affecting my physical health. I showed a note from my doctor stating I have chemical allergies. They did not care. I would not buy from this company for any reason if I were you, they only care about money and not their customers and if you have a problem after delivery, beware. Almost everyone on here who gives a bad review had a problem after delivery. Also the furniture they sell is a good brand name but it is made in Malaysia and full of chemicals that will off gas in your home for days up to weeks, that smell terrible, and are known to be possibly harmful to young children, seniors and people with health conditions as it says on various sites on the internet. And they have you sign a contract that all...

Fellow locals in the area please please avoid shopping here. There are plenty other reliable, trustworthy and honest Furniture Places in our area- this is not it.

I purchased a large sand/beige 4 door wardrobe for over $700.. When it arrived they gave me two separate wardrobes that were dark chocolate brown. I let them know before building it that the delivery was incorrect. The owner argued with me, yelled at me, told me what they sold me originally was out of stock, and that I could just put the wardrobes I have received next to each other and it would look similar... ? Seriously? This is how the owners treat their customers who spend nearly $1K. I even found the cheap substitute that I received and they selling it for about $150 each— thats $400 in credit they owe me— once again the owner is not at fault to help me with this either.

6 months laters -these two cheap small wardrobes are falling apart and not to mention do not match the color scheme in my home. When my lease is up- I plan on purchasing the original product else where. What a shame and these guys have been in business for Years scamming so many people!!

STOP SUPPORTING...

I purchase a bedroom set and paid cash $1050.00 after 2 months the headboard crack to the point where it mets the side plank hookup. There the bed is hanging by a string. I went to the store and spoke Lila she made copies of my receipt and stated that she will call me monday and will order a headboard. She never call me. I call the store and Lila said that her boss can order a headboard from the company but that i have to pay for it. My partner has osteoporosis which she will easly fracture if the bed fells. This store has cheap furniture. They just show you a book to order from. Mrs Lila refuse to give us the bosses name. We are taking him to court.what a disgrist taking money...