Elastic Wax & Laser Center | Waxing Near Me | Laser Hair Removal — Local services in New York

I’ve been coming to this wax center for about a year now. i would consider myself a loyal customer and also that I tip pretty high. I never had a problem but today they truly disappointed me. My appointment was at 5:45pm and I got there a bit early with my son of 8 years old. The receptionist saw I got there early and said well there’s two people ahead of you that haven’t showed up and I said okay thats fine. I waited a bit and saw the two people coming so, I said I’ ll be back the receptionist stated make sure you are back by 5:45pm. I come back at 5:45pm and the first person was still not done and the second person was still waiting outside. I continue to sit outside with my son when another lady showed up and went in no problem, the receptionist told her come back in 10min okay. So I am still waiting and 15 min pass the second person is inside already. The lady after me comes back and Im here 6:20 still waiting with my son. The receptionist comes out and says well one more person is going to go before you so it was two and now is three. I found this very disturbing on how she lied to my face. Yet I was waiting over and hour and had an appointment plus was with my son who was getting restless. I don’t understand how people book appointments, Is the dumbest thing I’ve seen people booking appointments knowing that 1 appointment apparently does not take 10-15 min. I liked Christina as a waxer but this was a sign to go elsewhere where I am respected as a client. I was not offer an apology or a discount so my thing was she asked me to be rescheduled and I said no I will be going elsewhere so its time for me to move on and explore other great wax businesses in Astoria. Unfortunately they lost me...

Worst wax EVER!! It was my first time here & my LAST!! First off they didn’t even tell me the person I booked the wax with wasn’t there & someone else would be filling in. I didn’t know what the person I booked looked like since it was my first time here, I just assumed it was her. I only knew it wasn’t because I overheard her and the receptionist talking saying how the original waxer wasn’t there. Literally nobody told me. The wax was way too hot & I told her over and over, she just kept saying the hotter the better it takes off the hair. She even blew on the wax? Like that was gonna help when it’s already on my lady parts?! She wasn’t removing the wax completely with each rip so it was pulling hard on my skin, basically getting stuck so she had to pull again. Going over the same spot a million times. I was irritated and felt raw for weeks after. Just a horrible experience overall. I’m Pretty sure she was just doing it all wrong. 0/10 would...

Stay away! I came because of the good reviews, but I was clearly mislead. The woman with whom I had an appointment with, I believe Christina was her name, started by being 20 minutes late. Granted, the trains can be bad sometimes, but if you can’t make it there by 11:30am at least apologize. She waxed my arms and face. My arms had bits of wax all over them when I got home. I had to pick them off for 20 minutes. Then she waxed my face, and ripped my skin off (see picture below). My skin was clean and clear before I stepped foot in Elastic Wax Center. On top of that, all of the hair is still on my face. I didn’t realize the massacrare until later. I really wish I hadn’t tipped her. Learn from my mistake and don’t...