First time coming to Fanta, and I would definitely recommend this place. The salon I usually visit was packed, so I decided to walk along 5th Ave and stumbled upon Fanta. When I arrived around 3 PM, three ladies were working on three clients. The lady at the front, Fanta, told me she was almost finished with her current client and would take me next. Even though she had about two rows left in the middle section, which I knew could take at least 30 minutes, I decided to wait. She offered me water and snacks, which I appreciated. I finally got in the chair at 4 PM and was done in my car heading home by 10 PM, which I thought was very reasonable. The parts were nice and neat, and I brought my own human hair for the curls. I also thought it was nice they had a price list which was 180$ for knotless but I was asked if I could do 200$ in the middle of Fantu and Kady her sister braiding my hair. I didnāt mind since that is what I usually pay and they did braid waist length. Overall, I would come back. The shop is clean, has a nice aesthetic, braids are not tight (I slept fine) and the ladies...
Ā Ā Ā Read moreThe owner was great and then she put her daughter on my head and I was highly irritated as I watched her put in 2 braids and then get on her phone every 5 minutes! THEN SHE DID MY HAIR TOTALLY WRONG AT THE END RUSHING TO GET BACK ON HER PHONE AND I STILL GAVE UP 120 PLUS 10 DOLLARS TIP ALL FOR MY BRAIDS TO START COMING APART THE SECOND DAY I HAD THEM IN!! I WENT TO APPLY MOUSSE AND THE HAIR JUST SLID RIGHT OUT MY HAIR!!! HAD TO GO PAY TO REPLACE HER DAUGHTERS FOUL UP!!! LAZY AND I KNOW HER MOM KNEW SHE WAS THE LAZY ONE JUST TRYING TO GET MONEY BUT THE SERVICE WAS NOT GOOD AT ALL!!! AND I DID COMPLAIN IN BETWEEN AND SHE STILL FOULED UP MY HAIR INSTEAD OF MAKING IT RIGHT!!!...
Ā Ā Ā Read moreIf I could give zero stars, I would. I gave up my seat at another shop (next door) due to a scheduling mishap. I showed Fanta the size I wanted from the samples she provided. Instead I got much larger braids. When I expressed concern that I thought the braids were too large (for short hair), she kept telling me that she knows what she's doing-poor chair side manner. I have had the braids in for nine days now and the entire back row has slid out, one in the front row and in two in the middle (eight in all). I texted her, letting her know what happened-no reply. I regret terribly giving up my seat at the other shop to go to her. DO NOT SUPPORT...
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