T.J. Maxx — Local services in New York

Originally, I had been a serious fan of this place. I'd given the store a 5 star rating which can be viewed below. But after a recent encounter, I'm much less likely to return. While looking through the wide collection of oils the manager checked on me/interrupted me several times throughout the visit. At one point even security was sent to check on me.

Part of what I liked about the store was being able to browse and discover cool things, but a subtle accusation of theft makes me a little too uncomfortable to keep going there -- on top of the fact that I was innocently just looking through the ingredients in all the oils.

Being a black female, suspected by the white manager, makes it worse. If every black female who checks the ingredients in her skin & hair care is suspected of theft in this store, a lot more black women are feel less comfortable. This is Harlem, come on now.

The other staff is still great. The ambiance is still bright, and there are still events. Just don't spend too much time reading product ingredients.

Original 5 Star Rating: This is such a great store to step into. The energy is bright and the people working at the store are very positive. It's not unusual for the staff to just say hi as you're entering the store. Regarding products, you can stop by for something in particular and discover something awesome be it clothes, rugs, kitchenware, snacks, etc. -- and usually at great prices. Otherwise, there's the occasional event for rewards card members where you get access to stuff before everyone else, and...

I’m a big fan of the TJX brands but my experience at this store was truly awful tonight 12/6.

At the jewelry counter, I patiently waited for the associate to finish assisting another customer. When it was my turn, she showed zero urgency to assist me… she just stood there and said “I’ll be with you soon.” When she finally made it to me (in slow motion..), she was very weird about showing me anything out of the display. I wanted to compare two necklaces and she would take them one at a time and then put them back so I was unable to actually compare them side by side.

I then asked to see another piece in the same display, same window. Suddenly the associate said she no longer had the key and that her coworker had just taken it while she was showing me the jewelry. Yes there was another associate dilly dallying behind the counter so it’s possible.. but very strange because we were both standing in front of the display… why would her coworker take the key and leave the display locked? She told me she would call to get the key back… anyway I said never mind and left because not only was I not being shown the jewelry in any reasonable manner but this whole “I don’t have the key, they just took it away” was incredibly bizarre…. Don’t go...

Never went into a TJ Maxx since it came into the City, But decided for some reason while walking on 125th st. to go in and believe me once I got in there I was a kid in a candy store... I love This Store's Large Selections Of Item's Starting W/the Men's Big Selection Went 🍌 Bananas, Next Was The Textiles Dept... i picked up Myself a Very Nice Comforter & For A Great Price... by the time i was Done My ( Scunt ) Needed A Lyft To Get My ( Rass ) Home... Smh... Footnote... i would have given 5 stars except for the fact that Some Of ( Staff ) And Not All... Was Upset That They Were There. AND TO THE STAFF... here's the thing when you wake up in the morning if your Body's Disturbed this will have a Greater Effect on How Your Day Starts & when you get to your Place Of Business you're going to be even worse once you settle in, So Being More Positive than Negative Will Have A Greater Affect How Your...