Fashion Nail Art — Local services in New York

I started going to this place April 2023 when they had just opened - was seeing Helen for nail dip, originally had a nice experience and since it’s a couple of blocks from my apartment, I thought it would be a good spot, after going there for a year , she started having other people do my nail appointment, yes I’ve called and spoke to her & made the appointment & when I went she had a guy take me to do my nails , this happened a few times , for whatever reason after they started building clients their attitude changed , I had even referred a good friend of mine to go there and she also had an awful experience , she left her sitting & took another client ( same thing happened to me ) which was extremely rude , I do tip well ( always $10 plus ) I was there a few weeks ago , asked for the colored French manicure ( I could hear her in the background telling the woman that was going to do my nails $90.00) she never bothered to even say hi like I haven’t been going there for over a year and was her client! Now I see they have a picture of the colored French manicure on there website ..🙄 In any case there’s plenty of nail salons in the neighborhood. You should care about building lasting relationships. In response to the reply :

I actually tipped well - I believe $10 is actually a generous tip. You never asked if you can go and work on another client- again this happened to my friend as well that I referred to go to your nail salon , it’s good practice to let your customer know that you will work on someone else and leave them sitting for 30 minutes wondering what’s going on. I did call and make an appointment- and when I walked in and you were working on another client I was flexible and would come back when you were available. One time I was short a few dollars and I came right back and paid!! - plenty of times I paid cash and never took the...

Can’t believe I just paid $100 for a pedicure here. $85 is the cheapest pedicure that includes callus removal. It also includes 15 minutes of massage so I figured I’d give it a shot. The technician clearly didn’t know what he was doing. I had to get him to re-file and cut my nails because he barely cut them the first time. He also was about to start polishing without doing any thing with my cuticles so he had to go back to that step, and then re-clean and buff him before he could polish. Even with the foot scrubbing didn’t quite know what he was doing and didn’t put any pressure so I don’t think it got anything off the bottom of my foot. I guess there is supposed to be a hot stone calf massage? He brought a hot stone over and just kind of glided it over my leg for no more than 3 seconds per leg? I opted to have the 15 minute massage on my back rather than my feet, which was a mistake. I could’ve given myself a better massage. He didn’t know what he was doing at all, didn’t use any pressure or know the basics of massage therapy. I almost told him to stop so I could leave because it was not good and a waste of my time.

As far as the pedicure itself my toes look decent, but there’s clearly a lot of skin around my nails and cuticles that haven’t been cut still and there is paint around the top of my toes. As suspected there’s still white areas in the bottom of my foot because he didn’t use any pressure even though I paid for callus removal.

SMH. $110 (after tip) and 1.5 hours of my life I...

This place have a really bad service right now, my first time the place was new, like 6 month ago I paid for gel manicure and was ok, but I return 2 days ago for regular color manicure, and I needed to asked twice the manicurist girl, please paint the córners of my nails and she said Fock, was super unprofessional and rude, I think the nail polish was old, because was sticky and in 2 days all my nail polish removed and crack.

Answering your question, is alright maybe was less time not 6 months, I don’t know the name of the Manicurist girl, but I can return Saturday and tell you who was, but I return last Monday, and she didn’t work this day, I showed my damage nails, and explained that happened in 2 days for 3 manicurist of you and your told me, I needed to paid again for color, because I did regular color and the nail polish is cheap, and if I want for more days manicure, I needed paid for gel manicure, but I can’t use chemicals product all the time, and I expended $60 from you for manicure and Pedicure, and it’s not make sense, I only had for 2 days, and 3 of you was super rude, one of you removed my color and then told me, I can’t do anything if you don’t paid again, because I’m not was working last Friday went you came , and you need to paid again because I don’t know if you cooked or washed dishes. She was Super hateful and disrespectful, bad customer...