Nina’s Great Burrito Bar — Restaurant in New York

It might sound cliche, but it truly pains me to write this review. Nina's has been my neighborhood spot since they opened - their queso is my favorite, the staff is amazing, the burritos really are great, and their margaritas are some of the best in the city. However I'm so tired of being harassed by the manager, I don't feel I can go back after tonight.

For about a year, the manager has been asking to get my number and take me on dates. I've politely declined and been friendly enough - but haven't been interested romantically. I didn't report him when he continually asked for my number; I didn't say anything when he continued to talk to me about the dates he wanted to take me on and where we would go (while I trying to read my book); and I didn't report him when he continually greeted me with a (very sloppy and wet) kiss on the cheek (even when I was just walking by the restaurant and not stopping in).

The (nearly) last straw was around a month ago. I was trying to read my book, but he sat down next to me at the bar and wouldn't leave. He offered to make me a mimosa which I agreed to - hoping that would be the end of it. It was not. He made a mimosa and then sat down again. After attempting to try to get me to go out with him again (telling me where he would take me and what we could do once we were dating), out of nowhere he picked up my phone that was on the bar and used my face to unlock it. He then proceeded to open my phone app. I was visibly upset and told him (loudly) to give my phone to me immediately.

I'm very glad I caught him before he was able to call himself from my phone so he would have access to my number. He told me that it had just occurred to him to try to get my number that way, but this is an new/old trick that gross men use when they don't understand consent.

I've steered clear of him since that incident. Tonight though, the owner was there. When the owner asked me if everything was ok, I said no. When I told him what happened he said, "Well, I'll make sure the only thing Freddy does for you is say hello and show you to your seat." I told him, "No, I don't even want that."

And tonight, the exact moment that the owner left (literally right after he said I would never have trouble with the manager again), the manager walked by my friend and I who were outside (right in front of the restaurant) finishing our drinks, and turned off the outdoor lights and heaters on us (even though they didn't close for two more hours and the other patrons had just left). This manager then proceeded to just creepily stare at us from inside and gloat, like he had really done something there.

This is why I was afraid to report him. This is why I try to avoid Nina's if I spot him working from afar (even though I live dangerously close). This is why I don't feel like I can return to Nina's if someone I feel safe with isn't working or meeting me there, and that makes me incredibly sad, since this was a place I've always taken out of town guests and recommended to everyone I know.

I don't feel confident that this will be handled appropriately by the owner, as I felt the retaliation literally the moment he left. Clearly, he told the manager that I had issues and honestly, if he is comfortable employing someone who makes any patron feel unsafe, it's very sadly a place I...

I am a fan of the food and the proximity of this neighborhood gem. I do not enjoy drinks made with tequila ... and more specifically, I absolutely detest mezcal. As I do every time I visit, I ordered their Mezcal Pineapple Sour, subbing whiskey for the mezcal. Myself, my husband and our couple friends that live a block away have previously frequented this establishment often.

On this particular occasion - I ordered my drink as usual, but was assaulted by the pungent smell and taste of mezcal as I brought the drink to my mouth. I called our server over and asked if he could please tell me what whiskey the bartender used, because the drink tasted like mezcal. He sniffed the drink and said, I'm sorry - this is mezcal. He set the drink back on the table and went to get me a new one.

My friend loves mezcal and had been drinking the actual Mezcal Pineapple Sour all evening. She took the drink and finished it.

When the bill came -- over $200 (with only two entrees). We called the server over and remarked that there were 5 Mezcal Pineapple Sours on the bill, but that one of them was their mistake. He said "well - you drank it" and shrugged.

We were off put by the fact that the server was unwilling to make good on their mistake. Disappointing that an establishment is willing to lose a customer over a $14 drink.

There are far too many options in NYC to patronize an establishment that nickels-n-dimes over a mistake they made.

I worked in service in my twenties and am an exceptional tipper - my friend drank the drink because he set it back down on the table... he didn't take it away - and all they would have done is thrown it out as I had already tasted it.

Tacky service. 2/10. Done with the GREAT Burrito...

I was really excited to taste the food at Nina's Great Burrito Bar. However, I was left feeling hungry, annoyed and cheated. The waiter took nearly an hour to serve our food. Most of the individuals who arrived after us had been served well before my table of two. When I finally asked the waiter about our food he said that he checked and that it would be another ten minutes.

Unfortunately, the quality of the service continued to deteriorate as once the food arrived and I bit into the burrito, I discovered that it was cold. Very cold. By this time I was aggravated and starving. I alerted the waiter that my food was cold but I was so hungry that I asked him to just throw it in the microwave. I told him that he did not have to bring me a new burrito. Instead of putting it in the microwave he brought me back what was supposed to be a new burrito but it too was cold.

By this time my date is frustrated and wanted to leave. My date was so frustrated that he wanted to not leave a tip. But I did not believe that it was fair to punish the waiter for what was likely outside of his control. Then we observe the waiter chatting it up with another table and my friend points out that the entire time that we were waiting for out food the waiter had not once checked on us to confirm that we had received our food. In the end we left the restaurant feeling hungry, aggravated, and cheated having wasted $60 on cold food and bad service.

I certainly will not be wasting any more of money at this restaurant again. Sadly, once I got home and heated the burrito it was actually pretty good. This just made me even more frustrated because it meant I could have enjoyed a decent buritto had the service not been...