I would rate this store -10 if if I could. I went in the store to exchange my son's sneakers. which I purchase online. The store manager had another employee move to ring me up. The store manager; I’am guessing gave me the nastiest rudest attitude for no reason; althoughI clearly had the receipt she made the assumption that I was going to steal , because I was working on the field and carry a backpack with paperwork. I sat down and requested to see other sneakers and other employees and herself ignored me. My request was ignored as so was I was terribly rude and horrible experience. No nobody smiled or greeted me when I entered. When I asked for her store number she then realized She was speaking to Paying customer and turn her attitude around. I work sightseeing and I usually work in the area I won’t be visiting the store anymore for the lack of sales assumption and empathy towards people. Please note this store does a Lousy job at training employees which assumes things about people that are not what should be. I’ve gone into other stores in the area with my backpack and I’ve been treated with much more respect please know that this is unacceptable and you should not shop here. This kind of things lead to...
Read moreSo today I decided to go in and purchase some sneakers for me and my daughter. The associate came and helped me and I asked for what I wanted and he left to look for it. I noticed another guy came back nd out the shoe I had requested, back on its position. I was wondering what if they couldn't find my size, which ultimately was the reason. After like 5 minutes he came back to asks us if we needed help and i reminded him that I had already asked him for help, so he went and go what I wanted. Afrer that everytjing was great with him. Now we go to make the line and at my turn to pay we noticed the cashier at that moment was a lil rude in the manner she was talking to other customers like i don't know, maybe her tone of voice. Anyway after paying I said thank you and she didnt even said anything back and continued on with whoever was...
Read moredon’t usually leave reviews, but this was beyond unacceptable. Few months ago I walked into this store expecting to shop, Instead I witnessed the manager johanathan and another associate practically making out openly in front of customers. Yes, you read that right full on kissing while customers were standing in line. It was not only inappropriate, it was downright uncomfortable for everyone there. There was zero professionalism, no acknowledgment of the Customers Needs, and the entire place felt like it was being run like some kind of bad reality show. If this is how they behave in front of customers, I can only imagine what’s happening behind the scenes.I left without buying anything. Honestly, I’ll never step foot in that store again. Disgusted. I Don’t suggest shopping here. Footlocker is not what it used to be...
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