Fragrance Plants & Flowers Inc — Local services in New York

They were very nice in the beginning while selling me the plants and had no problem taking over $4000 only in cash of course. Fast-forward to 3 weeks. Plants died and went to them nicely to have them replace since its impossible to have them dead in such a short period. They not only blame it on me but were trying to make me pay for their mistake and told me there is nothing they could do.

I would stay away from this place if you dont want to end up waisting all your money. Many other options around and with better work ethic.

Update: Responding to owners message....

I did go to the store and your employer didnt help me at all. If you want me to go again i will do and you can give me the new plants that im owed. Just tell me when and the time. I have pictures and proof of everything. Trying to respond to my message denying what happen wont really help you and wont change what really happen! Pandemic or not is no excuse to treat a...

Such an exceptional team at Fragrance! I work in the floral industry & work with Bunny, Sergio and the entire team weekly. They have an excellent selection of plants, trees, orchids, blooming bushes, etc. And with some of the best prices in the market! On top of that, they're easy to work with and super friendly. They are always willing to work around specific requests and will work quickly to meet same day requests. Overall, I have nothing but wonderful things to say about the service and the quality at Fragrance....

Bought a pot with 3 cactus.Ask and payed for delivery from the same store. In only just a week one of them died. ( the tallest one) Had complain to the owner and first, he told me that I had put water on it. ( that, never happened) than after blame on me, the owner told me that he doesnt accept devolucions and he was NOT going to replace the dead one. He told me to next time check the quality of what IM BUYING!!!! Was money in the garbage! Dont recomend his store . Im very upset and disappointed with...