Just completed a transaction with KING GOLD & PAWN and despite already having previous, positive, and respected experiences was still nicely impressed with the process mainly because of the interaction with the main gentleman behind the counter and his beyond cool and informative demeanor!! It’s like he knew I was there to receive some financial support during the upcoming thanksgiving (11/2024), Xmas(12/25/24), and new year 1/1/2025… so that’s how I knew going with King Gold & Pawn as my unofficial holiday experience enhancement partner and consultants lol . In all seriousness , I love when industries who’ve had to endure negative rap due to or in part because of minuscule percentage representations Pawn Brokers not doing the right thing so it’s basically just an inspiring feeling since I’ve also worked in similarly constructed business models and good reassurance that the term “ we are one of the GREAT ONES “ applies in spite of those negative stereotypes I touched on above. I’m grateful that the fear of judgment vanished once I greeted King Gold & Pawns November -22nd , 2024 (2:08pm) agent . If this review seems a bit over the top it’s likely because you’ve not worked in at the core customer service industries so for our fellow soldiers we make sure they get their propers especially when one’s really been treated with respect and business love that is the key to it all. WHOOP WHOOP!! Ladies and gentleman we have a KEEPER!! For sure , I’m talking about KP&G’s newest associate broker Tiana !! Hope I spelled her name correctly because I came in today with my 22” 14k solid gold Franco necklace and I left feeling like I dropped my niece off at summer camp ( in excellent safe hands obviously ) , but more than that it was just her energy which is something you can’t fake . I respect her ability to do her due diligence protecting all parties involved while still maintaining a nice balance of warmth , and patience ….with care and also compassion. Having worked in sales and customer service …. Still making a career out of guiding people through their day specifically during time where I happen to be in the mix remains my passion so I’m great ful to see that the art ot knowing how to deal with different kinds of people in different situations alive and strong with the gifted individuals it requires… lol not to brag … but end of the day … it’s one of the most none self absorbed “ brags “ you’ll read :) just kidding . Ok , in all seriousness…. It was a pleasure doing business with Tiana , Alan’s WELCOME, WELCOME, WELCOME Thank you for a promising experience today KING GOLD & PAWN and i look forward to returning to redeem and type up another excellent post experience feedback ( review...
   Read moreI just want to say a huge thank you to Tiana for helping me out when I really needed it. I was in a tight spot financially, and she didn’t just treat me like another transaction they actually listened to my situation and gave me more than I expected for my items. That extra bit made a big difference and helped me get through a tough time.
The staff were respectful, professional, and made the whole process quick and easy. It’s not always easy walking into a pawn shop, but they made me feel comfortable and taken care of. I truly appreciate the support and understanding. Highly recommend them if you’re ever in a bind and...
   Read moreBEST GOLD BUYING PLACE HANDS DOWN!! I HAD A ROLEX PRESIDENTIAL SOLID 18K GOLD I TOOK IT TO AT LEAST 6 PLACES MORE THEN HALF OF THEM DIDN'T EVEN KNOW HOW TO TELL IF IT WAS REAL SO THEY DIDN'T WANT TO BUY IT THIS PLACE OPENED IT AND KNEW IT WAS REAL AND GAVE ME A EXTREMELY HIGH CASH OFFER I DIDN'T EVEN NEED TO THINK ABOUT THE OFFER IT WAS SO GOOD THE TRANSACTION WENT SMOOTH CASH ON THE SPOT JUST A GREAT ENVIRONMENT AND THEY KNOW EXACTLY WHAT THEY ARE DOING THANK YOU EMPIRE GOLD...
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